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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and coaching capabilities to develop professional colleagues while fostering a positive and inclusive team culture. Skilled in managing change initiatives, driving continuous improvement, and effectively communicating with stakeholders to achieve operational objectives.
Highest-signal resume keywords
People LeadershipChange ManagementPerformance ManagementStakeholder ManagementCoaching and Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Performance ManagementChange ManagementAnalytical SkillsProblem-SolvingTalent DevelopmentMatrix ManagementOperational PlanningProject ManagementContinuous ImprovementTeam Management Practices
Soft Skills
CommunicationRelationship BuildingCoachingCollaborationInfluencing
Certifications & Qualifications
Coaching AccreditationLeadership Development Accreditation
Industry Keywords
Organisational ChangeColleague EngagementWorkforce PlanningPsychological SafetyComplex Organisational Environment
About the role
Key responsibilities & impact- Lead, coach and develop a team of professional colleagues
- Create a positive, inclusive, collaborative and innovative team culture
- Set direction, priorities and expectations to achieve business objectives
- Support colleagues through complexity, ambiguity and organisational change
- Foster colleague wellbeing and psychological safety
- Manage workforce planning and talent development
- Set operational priorities and monitor team and individual performance
- Conduct performance and development discussions, provide feedback and coaching
- Recognise achievement and address performance gaps
- Identify skills gaps and provide development, training and career progression support
- Encourage knowledge sharing, best-practice adoption and independent decision-making
- Lead change initiatives and drive continuous improvement in processes, systems and working practices
- Build relationships with business leaders, People Team Partners and stakeholders
- Influence adoption of people initiatives and organisational priorities
- Communicate complex messages and represent the team with senior leaders
- Conduct presentations, briefings and updates
- Deliver operational targets and allocate resources to business priorities
- Oversee complex team projects and initiatives
- Monitor risks, issues and performance trends and implement corrective actions
- Exercise autonomy and sound judgement in business decisions
Requirements
What you’ll need- Significant experience leading and developing professional colleagues within a complex organisational environment
- Strong people leadership, coaching and performance management capability
- Experience working in a matrix management model
- Ability to manage autonomous professionals and drive results through others
- Experience influencing stakeholders and leading adoption of new practices and approaches
- Strong change management and continuous improvement experience
- Ability to manage multiple priorities and deliver operational outcomes with significant departmental impact
- Strong analytical and problem-solving skills
- Excellent communication, relationship-building and stakeholder management skills
- Experience implementing team management practices, colleague engagement initiatives and talent development frameworks
- Experience leading teams through organisational transformation and change preferred
- Experience within a matrixed or global environment preferred
- Coaching or leadership development accreditation preferred