Communications and Support Specialist

NEP Group, Inc.

. Serve as the lead on-site communications expert for assigned client events and projects .

Posted 11/4/2026full-timeRemote • United StatesMid-LevelSenior💰 $105,000 - $111,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in communications technology and project management within the broadcast industry, with a strong focus on intercom systems and engineering support. Capable of developing training materials and managing multiple projects efficiently while maintaining professional communication with clients and colleagues.

Highest-signal resume keywords

Project Management ExperienceTelex Intercom SystemsDante Networking KnowledgeBroadcast Technology ExpertiseBachelor's Degree in Engineering

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AZ Edit ProgrammingRVON Card SetupOMNEO Card SetupBussingTrunkingBroadcast Truck IT InfrastructureADAM Systems KnowledgeWireless RF Intercoms Familiarity

Soft Skills

Professional CommunicationProject PlanningTask Tracking

Tools & Technologies

Telex Intercom SystemsDante DevicesRiedel ProductsClear-Com Products

Certifications & Qualifications

Valid U.S. Passport

Industry Keywords

Broadcast EngineeringClient EventsMobile UnitsCable TV NetworksProduction Facilities

About the role

Key responsibilities & impact

Serve as the lead on-site communications expert for assigned client events and projects
Coordinate with Comms and Engineering teams to keep facility intercom hardware, software, and system records current
Partner with Engineering on the setup and programming of communications systems for new and refurbished mobile units, fly-packs, studios, and other facilities
Maintain current knowledge of communications technology, equipment, hardware upgrades, and software releases
Develop and update internal training materials for communications systems
Provide project updates to Engineering leaders, tracking tasks, timelines, and budgets
Provide mobile unit engineering support or coverage as needed

Requirements

What you’ll need

Bachelor’s degree in Broadcast Engineering, Engineering, or a related field preferred
At least five years of industry-related project management experience
Knowledge of broadcast technology, equipment, facilities, and production for major commercial and cable TV networks
Strong experience with Telex intercom systems, including AZ Edit programming, RVON and OMNEO card setup, bussing, and trunking
Working knowledge of Dante devices and networking
Working knowledge of broadcast truck IT infrastructure and ADAM systems, including how system components interact
Basic knowledge of Riedel and Clear-Com products
Familiarity with wireless RF intercoms is a plus
Ability to plan and manage multiple projects efficiently and cost-effectively
Ability to communicate professionally with clients and colleagues
Valid U.S. passport and ability to travel extensively