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Release Manager
Ness Digital Engineering. Own and maintain the enterprise release calendar across squads and time zones .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in release management, including planning, scheduling, and coordinating releases across Agile squads in diverse time zones. Proficient in CI/CD tooling, ITIL-based change management, and stakeholder communication, ensuring minimal customer impact and effective risk mitigation.
Highest-signal resume keywords
Release ManagementCI/CD ToolingAgile MethodologiesStakeholder ManagementITIL-Based Change Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Release ManagementCI/CD ToolingAgile MethodologiesSoftware Development LifecycleRisk AssessmentChange ManagementLog AnalysisContainerised DeploymentsCloud EnvironmentsGit-Based Source Control
Soft Skills
Stakeholder ManagementNegotiationAttention to DetailCollaborative LeadershipCustomer-Centric Approach
Tools & Technologies
Azure DevOpsJenkinsGitLab CIGitHub ActionsServiceNowJiraConfluence
Industry Keywords
Release CalendarChange Advisory BoardHypercareContinuous DeliveryAgile Squads
Tech Stack
Tools & technologiesAWSAzureCloudGoogle Cloud PlatformITSMJenkinsServiceNow
About the role
Key responsibilities & impact- Own and maintain the enterprise release calendar across squads and time zones
- Plan and schedule releases with specialism leads and component owners
- Define and maintain a component map covering dependencies, release cycles and cadence
- Define, document and improve release strategies, policies, runbooks and templates
- Chair release readiness reviews and go/no-go meetings
- Participate in Change Advisory Board sessions and secure formal approvals
- Coordinate parallel releases across geographically distributed Agile squads
- Manage release dependencies, conflicts and competing priorities
- Oversee deployments across Development, Test, UAT, Staging and Production
- Lead cutover planning and post-release validation
- Minimise customer impact through global release scheduling
- Own the release notification process and improve release speed
- Act as the single point of accountability for release status, escalations and stakeholder communication
- Lead hypercare after go-live
- Identify and mitigate release risks through phased releases
- Define rollback and contingency plans
- Ensure release documentation, audit trails and testing and approval evidence
- Collaborate with QA on release-level test strategies and quality gates
- Analyse escalated support cases, including QA retesting and log interpretation
- Coordinate development teams to resolve escalated issues
- Coordinate handover and communication between development teams and first-level support
Requirements
What you’ll need- Bachelor’s degree in Computer Science, Engineering, or a related field
- 5+ years of experience in release management, release or build engineering, DevOps coordination, or technical project management, including large-scale, multi-team releases
- Proven experience coordinating releases across international Agile squads working in different time zones
- Solid understanding of the software development lifecycle, Agile methodologies (Scrum, Kanban, SAFe), continuous delivery and DevOps principles
- Hands-on knowledge of CI/CD tooling, such as Azure DevOps, Jenkins, GitLab CI or GitHub Actions
- Knowledge of Git-based source control workflows
- Experience with ITIL-based change, release and incident management, including second-level support and log analysis
- Experience with ITSM platforms such as ServiceNow
- Proficiency with Jira and Confluence for planning, tracking and documentation
- Experience with cloud environments (AWS, Azure or GCP)
- Understanding of containerised deployments
- Excellent stakeholder management, negotiation and communication skills at technical and senior business levels
- Fluent written and spoken English
- Strategic, structured thinking with strong attention to detail
- Ownership mindset and composure under pressure
- Strong analytical and risk-assessment capabilities
- Customer-centric approach
- Collaborative leadership and ability to influence without direct authority
- Commitment to continuous improvement, automation and self-development
Benefits
Comp & perks- Resources for learning, certifications, and hands-on experiences
- Flexible remote options
- Access to development resources
- Inclusive workplace supporting employee well-being
- Diverse projects and career development opportunities