Medical Assistant, Family Advocate

Nest Health

. Perform clinical tasks under the direction of a licensed provider, including taking vital signs, collecting lab specimens, and assisting with exams and procedures using aseptic technique .

Posted 10/22/2026full-timeFlagstaff • Arizona • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in clinical tasks such as taking vital signs, collecting lab specimens, and EMR documentation while adhering to infection control standards. Strong interpersonal skills and community outreach experience are essential for supporting families in accessing health and social care resources.

Highest-signal resume keywords

Clinical Task PerformanceEMR Systems ExperienceBLS/CPR CertificationCommunity Health ExperienceVital Signs and Phlebotomy

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vital SignsLab Specimen CollectionEMR DocumentationAseptic TechniquePhlebotomyPatient RegistrationPrior Authorization ApprovalsEquipment SetupInfection Control StandardsCommunity Outreach

Soft Skills

Interpersonal SkillsCommunication SkillsAttention to DetailOrganizational SkillsTrust Building

Certifications & Qualifications

BLS CertificationCPR Certification

Industry Keywords

Community HealthSocial ServicesHealth ResourcesFamily EnrollmentProgram AwarenessCompliance ActivitiesClinical Supply ManagementStartup ExperienceTransportation of Clinical SuppliesPatient Care

About the role

Key responsibilities & impact

Perform clinical tasks under the direction of a licensed provider, including taking vital signs, collecting lab specimens, and assisting with exams and procedures using aseptic technique
Collect patient history, including standardized screening questionnaires
Adhere to infection control standards, including hand hygiene, PPE use, and isolation protocols
Lead intake for virtual new and existing family visits; introduce the program, collect medical and social history and consents, and complete screeners
Complete accurate and timely EMR documentation
Help families identify and access health and social care resources, including food, housing, transportation, and financial assistance, and follow up on connections
Maintain a clinical supply bag and coordinate replenishment
Transport and set up exam and procedure equipment at community locations; clean and reset between patients
Drop off lab specimens at designated locations
Support provider panel management by scheduling annual wellness and well-child visits and following up on social care resources and specialist referrals
Assist with patient registration, prior authorization approvals, and administrative workflows, including medical records, diagnostic reports, and referral information management
Participate in compliance activities, including equipment checks and lab, medication, and vaccine inventory
Attend team meetings and daily huddles
Participate in community outreach supporting family enrollment and program awareness
Travel to select sites in the greater Flagstaff and Yavapai regions as the program grows

Requirements

What you’ll need

Completion of an accredited Medical Assistant program
High school diploma or equivalent
1–3 years of relevant experience
At least 1 year of EMR systems experience
Strong interpersonal and communication skills; ability to build trust with patients, families, and clinical team members
Strong attention to detail and organizational skills
Active BLS/CPR certification
At least 1 year of experience with vital signs and phlebotomy (preferred)
US work authorization
Fluency in English required; bilingual candidates strongly encouraged to apply
Experience in community health, community outreach, or social services in a community-based organization (preferred)
Lived experience with or deep ties to the communities served by Nest Health (preferred)
Startup experience (preferred)
An unrestricted driver’s license is required
Ability to transport and lift clinical supplies and equipment up to 25 lbs.

Benefits

Comp & perks

Opportunity to work in a high-impact healthcare startup disrupting the US healthcare system
Opportunity to be creative, solution oriented, and have your voice heard
Learning opportunities and ability to function outside the standard position
Autonomy and asynchronous learning
Frequent collaboration and feedback across functions
Hybrid work combining in-person clinical support, virtual patient engagement, and working from home on virtual days