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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing end-to-end replenishment processes, utilizing advanced planning and forecasting techniques to optimize inventory levels and enhance customer satisfaction. Proficient in supply chain analytics and logistics processes to drive operational efficiency and mitigate out-of-stock risks.
Highest-signal resume keywords
End-To-End Replenishment ManagementSupply Chain AnalyticsInventory ManagementCustomer Service Best PracticesOperational Experience in Supply Chain
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Advanced Planning TechniquesForecastingReplenishment TechniquesData MaintenanceSales History AnalysisStock-Holding Data ManagementDemand GenerationSupply Chain ProcessesLogistics ProcessesO2C Flow Understanding
Soft Skills
Customer AdvocacyCollaborationProblem SolvingCommunicationTeam Leadership
Tools & Technologies
VMI SystemsCMI SystemsSupply Chain Analytics ToolsInventory Management SystemsDemand Planning Software
Industry Keywords
Order FulfillmentOperational ExperienceBusiness Improvement ProjectsPhysical LogisticsTransport Optimization
About the role
Key responsibilities & impact- Serve as the primary point of contact and advocate for VMI/CMI customers
- Ensure accuracy, timely execution, and agreed customer service and satisfaction levels
- Manage the customer end-to-end replenishment process using systems and processes to fulfill demand proactively
- Drive customer satisfaction and meet service fulfillment measures
- Analyze customer behavior trends and out-of-stock risks
- Apply advanced planning, forecasting, and replenishment techniques to manage sales and inventory levels at customer distribution centers
- Generate optimized replenishment orders in Nestlé or customer VMI/CMI systems
- Collaborate with Demand & Supply Planning and COC to manage out-of-stock risks and define mitigation actions
- Manage replenishment using sales history, forecasts, and stock-holding data
- Analyze trends and provide input into the MBPC cycle
- Manage the VMI/CMI technical solution, including data maintenance and alignment between Nestlé and customer systems
- Maintain inventory-management inputs including network changes, lead times, delivery expectations, and new product introductions
- Optimize distribution costs with Physical Logistics, Demand and Supply Planning, Transportation, and Supply Chain Analytics
- Execute OpsDSR strategies for stock allocation and embed customer centricity in operational meetings
- Provide cross-functional visibility into analytics, mitigation actions, waste reduction, and availability improvements
- Engage customers to resolve stock replenishment issues
- Ensure customers receive accurate and timely information for stock-related activities
- Drive WOR and MOR performance reviews with internal and external stakeholders and provide visibility on DSC, Freshness, DSA, and optimization metrics
Requirements
What you’ll need- 2-4 years of preferably operational experience in an order fulfillment type of role in a similar market environment or trade structure
- Operational experience working for or with a customer in a collaborative environment
- Operational experience in other Supply Chain functions such as Physical Logistics or Sales support
- Experience in related business improvement projects
- Good knowledge of Generating Demand, Supply Chain and Finance processes for pricing
- Understanding of Logistics processes including Materials Handling, picking to deliver, transport optimization, plant and transport route determination
- College/University degree required
- Basic understanding of the O2C flow and key business functions outside of the O2C stream
- Supply Chain E2E Processes and Customer Service Best Practices and solutions knowledge
- Preferred: People Management Experience/Lead a Team