CFSC Manager

Nestle

. Understand and raise awareness of the Customer's Supply Chain and its alignment to Nestlé's Supply Chain .

Posted 10/27/2026full-timePetaling Jaya • MalaysiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Supply Chain Management and Customer Service, with a strong focus on driving efficiency and collaboration across multifunctional teams. Proven ability to lead initiatives that enhance customer-oriented strategies and improve Order to Cash processes.

Highest-signal resume keywords

Supply Chain ManagementCustomer ServiceProject LeadershipCommercial DevelopmentContinuous Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order To Cash EfficiencyValue Chain AnalysisCosting KnowledgeSupply Chain StrategyBusiness DevelopmentTrade CollaborationProject ManagementCustomer-Oriented StrategyProcess ImprovementTraining Development

Soft Skills

Team BuildingProactive CommunicationMotivationCollaborationLeadership

Industry Keywords

Supply ChainTradeRetailDistributionNestléCustomer-OrientedMultifunctional TeamsBest PracticesNCE Way of WorkingInternational Bodies

About the role

Key responsibilities & impact

Understand and raise awareness of the Customer's Supply Chain and its alignment to Nestlé's Supply Chain
Define and lead a common customer strategy with Sales, customers, and Supply Chain teams
Coordinate multifunctional teams from concept creation to final delivery
Drive initiatives to improve Order to Cash efficiency
Define joint improvement plans with customers to enhance Nestlé's ability to Win In Every Store (WIES)
Drive On Shelf Availability
Identify business opportunities for Nestlé and customers through supply chain value creation
Drive supply chain customer efficiency initiatives and represent Nestlé at trade Supply Chain bodies
Build, develop, and motivate a high-performing customer-oriented team
Drive proactive communication through DOR, WOR, and MOR
Assign OMP-related mini projects to CFSC and IA/LNA Executives
Conduct training to develop team competency
Ensure quality customer service across CFSC and IA/LNA Order Management teams
Drive continuous improvement through the NCE way of working and implementation of best practices

Requirements

What you’ll need

5–10 years of experience in Supply Chain or Sales
Experience across two areas of Supply Chain, including Customer Service
Knowledge of finance, including costing, especially distribution costing and value chain
Experience or exposure to collaborative business development projects with Trade (retailers, distributors, etc.) and Marketing/Sales
Commercial and/or Supply Chain experience dealing with Trade
Experience leading projects and initiatives requiring Commercial and Supply Chain understanding and knowledge
Experience or collaboration with Trade & Industry International Bodies is an added advantage

Benefits

Comp & perks

Opportunity to make a local and global impact
Professional and personal growth opportunities
Full-time employment