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Nestle

Coffee Specialist

Nestle

. Act as a Nespresso brand ambassador in the Boutique .

Posted 10/10/2026part-timeVila Real • PortugalJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer service and sales, with a focus on identifying customer needs and promoting products effectively. Proficient in engaging customers and maximizing sales while adhering to brand standards.

Highest-signal resume keywords
Customer Service ExperienceSales ExperienceProduct KnowledgeConversational English SkillsSales Target Achievement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
AdvisingWelcomingSupportingIdentifying Needs
Industry Keywords
NespressoBoutiqueCoffeeMachinesAccessoriesTasting Experience

About the role

Key responsibilities & impact
  • Act as a Nespresso brand ambassador in the Boutique
  • Welcome, advise, and support customers in line with Nespresso quality standards
  • Identify customers’ needs and present the most suitable solutions
  • Introduce customers to Nespresso’s range of coffees, machines, and accessories, promoting the tasting experience
  • Contribute to achieving the Boutique’s sales targets
  • Carry out an initial assessment of faults reported by customers and appropriately refer them to Technical Assistance
  • Maximize sales of all products available in the Boutique

Requirements

What you’ll need
  • Secondary school education (minimum)
  • 1–2 years of professional experience in customer service and sales (preferred)
  • Training in customer service and sales (preferred)
  • Conversational English skills (preferred)

Benefits

Comp & perks
  • Competitive salary and quarterly bonus
  • Attractive benefits package
  • Structured onboarding program to support your integration
  • Ongoing training and development opportunities aligned with your career ambitions
  • Join a culture that promotes inclusion, development, and innovation
  • B Corp-certified company committed to sustainability