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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in HR administrative support, including data entry, personnel records management, and compliance with federal HR regulations. Capable of managing high-volume HR transactions and maintaining accurate employee records while fostering effective communication and stakeholder relationships.
Highest-signal resume keywords
HR Transactions ManagementMicrosoft Excel ProficiencyCustomer Service ExperienceAttention to DetailVerbal and Written Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryEmployee Records ManagementHR Systems ManagementPayroll ProcessingJob Requisition Management
Soft Skills
Organizational SkillsLearning AgilityAdaptabilityRelationship Building
Tools & Technologies
Microsoft OutlookMicrosoft Power Platform
Industry Keywords
Federal HR RegulationsEmployee Lifecycle EventsNew Hire OrientationConfidentialityHigh-Volume Workloads
About the role
Key responsibilities & impact- Provide administrative support to multiple Purina factories, including data entry, personnel records management, and training coordination
- Maintain confidentiality and apply federal HR and payroll regulations
- Process employee lifecycle events, pay changes, and sensitive forms and records
- Maintain and distribute employee information, policies, procedures, and communications
- Respond to routine HR inquiries and provide system expertise
- Liaise with HR Centers of Excellence, factory and field personnel, HR Operations, HR Business Partners, and HR Services teams
- Perform HR transactions and correspondence
- Maintain documentation for employee lifecycle activities and HR records
- Manage job requisitions, position changes, organizational updates, separations, and retirements
- Assess customer needs and provide guidance or resolution options across multiple HR systems
- Support high-volume workloads for assigned client groups
- Identify and share departmental trends, concerns, and improvement opportunities
- Participate in team calls and support reporting and escalations
- Create, maintain, and improve departmental processes and documentation
- Build stakeholder relationships
- Ensure employee record accuracy, including Form I-9 verifications
- Conduct New Hire Orientations as needed
- Perform additional duties as assigned
Requirements
What you’ll need- High School diploma or GED equivalent required
- 3+ years of customer service-related experience
- Proficiency in Microsoft tools, including Outlook, Excel, and Power Platform (preferred)
- Ability to manage a high volume of transactions within HR systems, including employee and manager inquiries, transfers, promotions, terminations, leaves of absence, and payroll/timekeeping issues
- Strong learning agility and adaptability in a fast-paced environment
- Excellent verbal and written communication skills
- High attention to detail and accuracy
- Ability to work effectively across groups
- Strong organizational skills and ability to manage multiple priorities while maintaining accuracy
- Candidates must be local to St. Louis, Missouri
- Must work on-site Monday through Thursday
- Position is not eligible for Visa Sponsorship
Benefits
Comp & perks- Fridays work from home
- Inclusive workplace
- Reasonable accommodation support during recruitment
- Equal employment opportunity
