CRM Analyst, Junior

Nestle

. Support Business Units with the implementation of CRM campaigns .

Posted 10/26/2026full-timeRibeirão Preto • BrazilJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in implementing multichannel CRM campaigns, managing subscriber data, and utilizing email marketing tools. Proficient in HTML, SQL, and performance reporting to optimize campaign effectiveness.

Highest-signal resume keywords

Email Marketing Best PracticesHTML And CSS KnowledgeSQL Query ExperienceSalesforce Marketing Cloud ProficiencyCampaign Performance Reporting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Email Campaign ImplementationHTMLCSSSQL QueriesCampaign SegmentationQuality Assurance TestingPerformance ReportingData ManagementMultichannel Campaign ExecutionDynamic Personalization

Soft Skills

Strong Communication SkillsOrganizational SkillsAdaptabilityAttention To DetailAbility To Work Under Pressure

Tools & Technologies

Salesforce Marketing CloudOracle Marketing Cloud (Eloqua)BrazeJIRAAzure DevOpsAsanaClickUp

Industry Keywords

Digital MarketingData-Driven MarketingCRM CampaignsSubscriber Data ManagementPerformance Metrics

Tech Stack

Tools & technologies

AzureCloudOracleSQL

About the role

Key responsibilities & impact

Support Business Units with the implementation of CRM campaigns
Work closely with stakeholders to align operations with campaign strategy
Build emails using existing templates
Integrate email content, including HTML, images, videos, and dynamic personalization
Implement multichannel campaigns across SMS, WhatsApp, email, push, and In-App channels
Map integrated content to predefined segments
Manage subscriber data, imports, and segmentation using tools and database queries
Send campaign proofs for validation and make adjustments
Perform functional and rendering quality assurance testing
Schedule, execute, and monitor campaigns
Prepare performance reports with delivery, bounce, open, and CTOR metrics
Troubleshoot workflow deployment and delivery issues
Maintain partnerships with Nestlé brands and markets

Requirements

What you’ll need

Pursuing or completed degree in marketing, graphic design, advertising, or a related field
Understanding of best practices in Email Marketing, WhatsApp, SMS, digital marketing, and data-driven marketing
Basic knowledge of HTML and/or CSS, preferably applied to email development
Basic knowledge of SQL queries for segmentation
Experience with email marketing tools such as Salesforce Marketing Cloud or Oracle Marketing Cloud (Eloqua)
Experience with Salesforce Marketing Cloud and Braze is a plus
Ability to work with different stakeholders and clients
Strong verbal and written communication skills
Good organizational skills
Experience with JIRA, Azure DevOps, Asana, or ClickUp
Intermediate English proficiency, both spoken and written, is desirable
Meet productivity standards
Accuracy and attention to detail
Ability to handle frequent changes, delays, or unexpected events
Ability to quickly learn new technologies and ways of working
Comfortable working in a deadline-driven environment

Benefits

Comp & perks

Diverse and inclusive company
Investment in digital transformation and innovation
Focus on employee respect and well-being
Hybrid or remote work options