Customer Account Manager

Nestle

. Manage, develop, and drive category growth with assigned customers .

Posted 10/8/2026full-timeRemote • Virginia • United StatesMid-LevelSenior💰 $117,910 - $151,283 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in sales management, category growth strategies, and data-driven decision-making. Proficient in developing customer promotion plans and maintaining strong relationships with internal and external stakeholders.

Highest-signal resume keywords

Sales ManagementCategory Growth StrategiesData Analysis with Power BIPresentation and Negotiation SkillsCustomer Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales FundamentalsBusiness MathematicsForecastingEvent PlanningFinancial Reconciliation

Soft Skills

Strong CommunicationProblem Solving

Tools & Technologies

Microsoft Office SuiteOspreyCircanaNielsen

Industry Keywords

Market Share GainsPromotional Activities4Ps AnalyticsRetail Execution

About the role

Key responsibilities & impact

Manage, develop, and drive category growth with assigned customers
Achieve annual sales and commercial spend targets
Maintain profitable growth and drive market share gains
Develop customer promotion plans based on distribution, category trends, and promotional activities
Partner with Category Management and Sales Analysts to turn 4Ps analytics and insights into action
Own forecasting and event planning in Osprey
Own the Trade Rate Report and monitor sales, financial, and profitability metrics
Develop and present business plans, new item presentations, distribution optimization, and customer promotional calendars
Manage day-to-day responsibilities for assigned customers
Build and maintain internal and external customer relationships
Drive retail execution through interaction with Nestlé Retail Sales and Distributor Sales teams
Use data and reporting tools to support Product, Price, Place, and Promotion objectives
Ensure timely and effective communication with cross-functional partners

Requirements

What you’ll need

Bachelor’s degree (business-related preferred)
Minimum of 5 years of relevant sales or account management experience
Proficiency in Microsoft Office Suite (Teams, Outlook, Excel, and PowerPoint)
Ability to work in various operating systems and customer portals
Experience with data sources and tools such as Power BI, Circana, and Nielsen
Business mathematics skills
Strong presentation and negotiation skills
Knowledge of sales fundamentals: pricing, promotion, assortment, merchandising, and financial reconciliation
Ability to create fact-based selling stories and customer plans
Ability to resolve issues promptly and communicate potential impacts to stakeholders
This position is not eligible for Visa Sponsorship

Benefits

Comp & perks

Performance-based incentives
401k with company match
Healthcare coverage
Competitive total rewards package
Inclusive workplace
Recruitment accommodations for applicants with disabilities