Customer Account Manager

Nestle

. Manage, develop, and drive category growth with assigned direct and/or indirect customers .

Posted 9/17/2026full-timeSolon • Ohio • United StatesMid-LevelSenior💰 $100,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in category management and sales strategy, with a strong focus on achieving sales targets and driving market share growth. Proficient in utilizing data analytics and reporting tools to inform promotional activities and optimize customer relationships.

Highest-signal resume keywords

Category ManagementSales Strategy DevelopmentData Analytics ProficiencyCustomer Relationship ManagementPresentation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ManagementBusiness MathematicsForecastingPromotional PlanningFinancial ReconciliationMarket Share AnalysisRetail ExecutionData ReportingPricing StrategyAssortment Management

Soft Skills

Effective CommunicationProblem-SolvingStrategic ThinkingCollaborationTime Management

Tools & Technologies

Microsoft Office SuitePower BICircanaNielsenOsprey

Industry Keywords

Customer Promotion Plans4Ps AnalyticsTrade Rate ReportSales TargetsMarket Trends

About the role

Key responsibilities & impact

Manage, develop, and drive category growth with assigned direct and/or indirect customers
Achieve annual sales and commercial spend targets
Maintain profitable growth and drive market share gains
Develop customer promotion plans based on distribution, category trends, and promotional activities
Transform 4Ps analytics and insights into action with Category Management and Sales Analysts
Own forecast and event planning in Osprey
Own the Trade Rate Report and monitor sales, financial, and profitability metrics
Develop and present business plans, new item presentations, distribution optimization, and customer promotional calendars
Manage day-to-day responsibilities for assigned customers
Build and maintain internal and external customer relationships
Drive retail execution through interaction with Nestlé Retail Sales and Distributor Sales teams
Participate in personal and career development programs and the PDP process
Use data and reporting tools to support Product, Price, Place, and Promotion objectives
Ensure timely and effective communication with cross-functional partners, including Commercial Development, Finance, BSC, Sales Analysts, and Field Execution teams

Requirements

What you’ll need

Bachelor’s degree required; business-related degree preferred
Minimum of 5 years of relevant sales or account management experience
Collaboration, courage, speed, and agility
Effective oral and written communication skills
Strong judgment and problem-solving skills
Strategic thinking and customer service orientation
Proficiency in Microsoft Office Suite, including Teams, Outlook, Excel, and PowerPoint
Ability to work in various operating systems and customer portals
Experience with Power BI, Circana, and Nielsen data sources
Business mathematics skills
Strong organizational and time management skills
Strong presentation and negotiation skills
Knowledge of pricing, promotion, assortment, merchandising, and financial reconciliation
Ability to create fact-based selling stories and customer plans
Ability to resolve issues promptly and communicate impacts to stakeholders
Position is not eligible for visa sponsorship

Benefits

Comp & perks

Performance-based incentives
401k with company match
Healthcare coverage
Competitive total rewards package
Inclusive workplace
Recruitment accommodations for applicants with disabilities