Customer Account Manager

Nestle

. Manage, develop, and drive category growth with assigned small-format customers .

Posted 10/15/2026full-timeUnited StatesMid-LevelSenior💰 $117,910 - $151,284 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in sales management and account development, with a strong focus on driving category growth and achieving sales targets. Proficient in utilizing data analytics and reporting tools to inform strategic decision-making and enhance customer relationships.

Highest-signal resume keywords

Sales ManagementData AnalyticsCustomer Relationship ManagementPresentation SkillsNegotiation Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales ExperienceBusiness MathematicsForecastingFinancial ReconciliationCategory ManagementPromotional PlanningMarket Share AnalysisRetail ExecutionFact-Based SellingStrategic Thinking

Soft Skills

Strong Communication SkillsProblem-Solving SkillsOrganizational SkillsTime Management SkillsCustomer Service Orientation

Tools & Technologies

Microsoft Office SuitePower BICircanaNielsenOsprey

Industry Keywords

Category GrowthPromotional ActivitiesSales PerformanceMarket TrendsCustomer Portals

About the role

Key responsibilities & impact

Manage, develop, and drive category growth with assigned small-format customers
Achieve or exceed annual sales and commercial spend targets
Maintain profitable growth and drive market share gains
Develop customer promotion plans based on distribution, category trends, and promotional activities
Partner with Category Management and Sales Analysts to turn 4Ps analytics and insights into action
Own forecasting and event planning in Osprey
Own the Trade Rate Report to monitor sales performance and financial and profitability metrics
Develop and present business plans, new item presentations, distribution optimization, and customer promotional calendars
Manage day-to-day responsibilities for assigned customers
Build and maintain internal and external customer relationships
Drive retail execution through interaction with Nestlé Retail Sales and Distributor Sales teams
Use data and reporting tools to support Product, Price, Place, and Promotion objectives
Ensure timely and effective communication with cross-functional partners
Own personal development through capability tools and career development programs

Requirements

What you’ll need

Bachelor’s degree required; business-related degree preferred
Minimum of 5 years of relevant sales or account management experience
Proficiency in Microsoft Office Suite, including Teams, Outlook, Excel, and PowerPoint
Ability to work in various operating systems and customer portals
Experience with Power BI, Circana, and Nielsen
Business mathematics skills
Strong presentation and negotiation skills
Knowledge of pricing, promotion, assortment, merchandising, and financial reconciliation
Strong oral and written communication skills
Strong judgment and problem-solving skills
Strategic thinking and customer service orientation
Exceptional organizational and time management skills
Ability to create fact-based selling stories and customer plans
Ability to resolve issues promptly and communicate potential impacts to stakeholders
Position is not eligible for Visa Sponsorship

Benefits

Comp & perks

Performance-based incentives
401k with company match
Healthcare coverage
Competitive total rewards package