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Nestle

Customer Service Broker

Nestle

. Support the operational activities of the Customer Service Broker team .

Posted 10/10/2026full-timeRibeirão Preto • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical skills and attention to detail while supporting operational activities in customer service. Proficient in Excel, PowerPoint, and Outlook, with a commitment to continuous improvement and quality delivery in processes.

Highest-signal resume keywords
Bachelor's Degree In Business AdministrationAnalytical SkillsExcelSAPSupply Chain Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
ExcelPowerPointOutlookAnalytical SkillsDocumentation Review
Soft Skills
Attention To DetailOrganizationProactivityInterpersonal SkillsTeam Collaboration
Tools & Technologies
SAP
Industry Keywords
Customer ServiceBroker OperationsSupply ChainProcess Improvement

About the role

Key responsibilities & impact
  • Support the operational activities of the Customer Service Broker team
  • Perform operational activities related to return and refusal processes
  • Create, update, and review documents
  • Participate in daily team meetings and training sessions
  • Contribute to the continuous improvement of processes and delivery quality
  • Ensure proper execution of processes and contribute to the quality of service provided to the market

Requirements

What you’ll need
  • Currently pursuing or holding a bachelor’s degree in Business Administration, Accounting, Economics, or a related field
  • Basic knowledge of Excel, PowerPoint, and Outlook (mandatory)
  • Strong analytical skills and attention to detail
  • Organization and discipline in carrying out activities
  • Proactivity and willingness to pursue continuous learning
  • Strong interpersonal skills and ability to work in a team
  • Commitment to results and delivery quality
  • Ability to handle multiple demands efficiently
  • Knowledge of SAP is a plus
  • Experience in Supply Chain is a plus
  • Experience in Broker operations is a plus

Benefits

Comp & perks
  • Diverse and inclusive company
  • Investment in digital transformation and innovation
  • Commitment to employee well-being