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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong operational support capabilities with a focus on maintaining machine uptime, ensuring compliance, and delivering brand standards. Proven ability to analyze data for performance improvement and effectively communicate with stakeholders.
Highest-signal resume keywords
Sales Support ExperienceOperational ExcellenceData Analysis SkillsInterpersonal CommunicationProblem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Stock ManagementBasic TroubleshootingPerformance MonitoringAudit ComplianceData Reporting
Soft Skills
Organisational SkillsResults-OrientedRelationship BuildingPresentation SkillsAbility to Work Under Pressure
Tools & Technologies
Project MORE Systems
Certifications & Qualifications
Full UK Driving License
Industry Keywords
D2C OperationsCustomer LocationsCoffee SolutionsIn-Store ExecutionCross-Functional Teams
About the role
Key responsibilities & impact- Ensure Nestlé Professional D2C machines are up and running with minimal downtime
- Ensure accurate and compliant stock counts at all customer locations
- Review stock variances, identify trends, and ensure timely escalation and corrective action
- Deliver Nestlé Professional brand standards across all D2C sites
- Act on audit findings, customer feedback, and execution gaps
- Verify and coach correct customer-level cleaning routines
- Monitor repeat non-compliance and intervene where required
- Support machine uptime through basic troubleshooting and effective escalation
- Report all field activity accurately and on time through Project MORE systems
- Use data to identify performance trends and improvement opportunities
- Liaise with internal and external stakeholders supporting performance delivery
- Contribute to Coffee Solutions growth through excellent in-store execution across D2C customer locations
Requirements
What you’ll need- Excellent interpersonal and communication skills
- Previous experience in a sales support or operations role
- Results-orientated with a proven track record for consistently exceeding business objectives
- Strong organisational skills
- Highly motivated with a positive attitude
- Ability to build and maintain strong internal and external relationships
- Experience contributing to cross-functional teams and managing senior stakeholders
- Ability to deal with ambiguity and work autonomously as well as part of a team
- Experience of delivering consistent performance through others
- Excellent presentation skills with the ability to influence and persuade
- Problem-solving and planning skills
- Ability to work under pressure and manage a fluctuating workload
- Full, UK driving license
- Willingness to travel to key customer locations in East Midlands
Benefits
Comp & perks- Potential, discretionary annual bonus
- Generous pension scheme
- 12 flexible days on top of 25 days annual holiday entitlement pro rata
- 2 paid volunteering days
- A focus on personal development and growth
- Business needs car