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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong interpersonal and communication skills while ensuring compliance and performance delivery across D2C customer locations. Capable of analyzing data to identify trends and improve operational efficiency, while effectively managing relationships with stakeholders.
Highest-signal resume keywords
Sales Support ExperienceOperations Role ExperienceStrong Organisational SkillsExcellent Presentation SkillsProblem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Interpersonal SkillsCommunication SkillsResults-OrientedHighly MotivatedAbility to Work Under Pressure
Tools & Technologies
Project MORE Systems
Certifications & Qualifications
Full UK Driving License
Industry Keywords
D2CStock CountsAudit FindingsCustomer FeedbackPerformance DeliveryCross-Functional TeamsIn-Store ExecutionCoffee Solutions Growth
About the role
Key responsibilities & impact- Ensure NP D2C machines are up and running with minimal downtime
- Ensure all customer locations receive accurate and compliant stock counts
- Review variances, identify trends, and ensure timely escalation and corrective action
- Deliver Nestlé Professional brand standards across all D2C sites
- Act on audit findings, customer feedback, and execution gaps
- Verify and coach correct cleaning routines at customer level
- Monitor repeat non-compliance and intervene where required
- Support uptime through basic troubleshooting and effective escalation
- Report all field activity accurately and on time through Project MORE systems
- Use data to identify performance trends and improvement opportunities
- Liaise with internal and external stakeholders supporting performance delivery
- Contribute to Coffee Solutions growth through excellent in-store execution across D2C customer locations
Requirements
What you’ll need- Excellent interpersonal and communication skills
- Previous experience in a sales support or operations role
- Results-orientated with a proven track record for consistently exceeding business objectives
- Strong organisational skills
- Highly motivated with a positive attitude
- Ability to build and maintain strong internal and external relationships
- Experience contributing to cross-functional teams and managing senior stakeholders
- Ability to deal with ambiguity and work autonomously as well as part of a team
- Experience of delivering consistent performance through others
- Excellent presentation skills with the ability to influence and persuade
- Problem-solving and planning skills
- Ability to work under pressure and manage a fluctuating workload
- Full, UK driving license
- Willingness to travel to key customer locations in the Thames Valley / Chilterns area
Benefits
Comp & perks- business needs car
- Potential, discretionary annual bonus
- Generous pension scheme
- 12 flexible days on top of 25 days annual holiday entitlement pro rata
- 2 paid volunteering days
- A focus on personal development and growth
- Flexible working needs discussed