Director – Purina Farms Operations

Nestle

. Oversee all Purina Farms site operations, including events and programming, visitor center and guest services, animal care and exhibits, and facilities .

Posted 11/2/2026full-timeGray Summit • Missouri • United StatesLead💰 $172,162 - $198,645 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive leadership in hospitality event management, focusing on operational efficiency, guest experience enhancement, and team mentorship. Proven ability to translate brand strategy into engaging on-site experiences while managing high-volume attendance and cross-functional collaboration.

Highest-signal resume keywords

10+ Years Leadership ExperienceHospitality Event ManagementSenior Management ExperienceCross-Functional Team LeadershipGuest Experience Improvement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

LeadershipMentoringGuest Service StandardsProblem SolvingResource Planning

Industry Keywords

Theme ParkHospitalityEvent MarketingOperational ReadinessVendor ManagementGuest EngagementRevenue GenerationPublic-Facing SettingSite MetricsBrand Reputation

About the role

Key responsibilities & impact

Oversee all Purina Farms site operations, including events and programming, visitor center and guest services, animal care and exhibits, and facilities
Establish clear roles and accountability across functions
Lead daily staffing, scheduling, procurement, vendor management, and resource planning
Establish and maintain guest service standards and a guest-first hospitality culture
Ensure operational readiness for events, seasonal attendance, and changing guest volumes
Provide visible on-site leadership and resolve operational or guest experience needs
Develop and execute short- and long-term plans to improve guest experience, operational efficiency, site capabilities, and revenue opportunities
Monitor guest feedback, attendance, operational performance, and site metrics for continuous improvement
Deliver objectives related to guest attendance, engagement, revenue generation, and Purina brand reputation
Partner with Marketing, Partnerships, Programming, Operations, Safety, Security, and Site Services
Translate Purina brand strategy into meaningful on-site experiences

Requirements

What you’ll need

10+ years of progressive, results-driven leadership experience in hospitality event management or event marketing
Experience ideally within the theme park, hospitality, or related high-volume entertainment industry
5+ years in a senior management or director-level role
Experience leading and mentoring large, cross-functional teams in a dynamic, public-facing setting
This position is not eligible for Visa Sponsorship

Benefits

Comp & perks

Performance-based incentives
401k with company match
Healthcare coverage
Competitive total rewards package
Inclusive work environment
Reasonable accommodations during the recruitment experience