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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in on-site installation, maintenance, and repair of beverage dispensing equipment, while providing exceptional customer support and training. Proficient in diagnosing equipment issues and maintaining accurate service documentation.
Highest-signal resume keywords
Beverage Dispensing Equipment MaintenanceCustomer SupportMechanical AptitudeTechnical School CertificationValid Driver's License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
InstallationRepairsPreventive MaintenanceQuality Drink ChecksEquipment DiagnosisParts Inventory ManagementBasic Computer SkillsData Equipment SkillsOn-Site ServiceTechnical Troubleshooting
Soft Skills
Professional CommunicationCustomer TrainingFlexibilityProblem SolvingTeam Collaboration
Tools & Technologies
Company-Issued VehicleService ToolsData Equipment
Certifications & Qualifications
Technical School Certification
Industry Keywords
Beverage IndustryRefrigerationPlumbingElectronic ExperienceSafety Programs
About the role
Key responsibilities & impact- Perform on-site installation, service, repairs, preventive maintenance, and site surveys on beverage dispensing equipment at customer locations
- Serve as the primary on-site technical contact
- Diagnose and resolve equipment issues
- Provide responsive, professional customer support
- Instruct customers on proper equipment operation and care
- Receive and promptly respond to dispatched service calls
- Perform quality drink checks for ratio/brix, temperature, and taste
- Assess repairability and recommend equipment replacement when needed
- Train customers in equipment maintenance and report misuse
- Follow up with accounts and update managers, supervisors, technicians, and dispatchers
- Close out calls and accurately document service activities
- Maintain parts and equipment inventories
- Keep the company vehicle clean and organized and schedule routine maintenance
- Operate and manage the company-issued vehicle, tools, and equipment
- Receive direct-shipped parts
- Support dispatch routing and call prioritization
- Travel throughout the region for other projects
- Liaise between management and sales regarding customer concerns
- Identify and communicate customer growth opportunities
- Complete applicable safety programs and processes
Requirements
What you’ll need- High School diploma and technical school certification required
- Prior beverage, refrigeration, plumbing and electronic experience preferred
- Valid driver’s license with less than 2 moving violations
- Basic mechanical aptitude required
- Ability to apply basic skills and techniques to perform tasks and resolve routine questions and problems
- Basic computer and data equipment skills
- Flexibility to work on-call shifts, weekends and varying work schedules 365 days of year required
- This position is not eligible for Visa Sponsorship
Benefits
Comp & perks- Performance-based incentives
- Bonus eligibility
- 401k with company match
- Healthcare coverage
- Broad range of other benefits
- Inclusive workplace
- Recruitment accommodations for applicants with disabilities