Junior Customer-Facing Analyst

Nestle

. Support the monitoring of customer requests and supply routines .

Posted 10/27/2026full-timeSão Paulo • BrazilJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational skills and attention to detail while supporting supply chain processes and customer relationship management. Proficient in Excel and eager to learn SAP and Power BI to enhance service-level controls and reporting.

Highest-signal resume keywords

Intermediate Excel SkillsSupply Chain Processes KnowledgeCustomer Relationship ManagementSAP FamiliarityPower BI Willingness

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Strong Organizational SkillsAttention To DetailClear CommunicationCollaborative MindsetWillingness To Learn

Industry Keywords

Supply ChainService-Level IndicatorsOrder ManagementDelivery ManagementReturn Data AnalysisImprovement InitiativesCustomer RequestsRoutine RequestsMeeting OrganizationInternal Team Collaboration

About the role

Key responsibilities & impact

Support the monitoring of customer requests and supply routines
Update service-level controls and reports under the guidance of the team
Review order, delivery, and return data and flag inconsistencies
Support analyses of OSA, OFF, OTIF, OTD, and O2D, identifying variances for evaluation
Organize information for meetings and record actions, owners, and deadlines
Follow up on outstanding items with internal teams and keep the team informed of progress
Support responses to customers regarding routine requests, in accordance with received guidance
Participate in improvement initiatives and suggest adjustments based on day-to-day activities
Seek guidance in situations outside the routine and develop knowledge of Supply Chain processes

Requirements

What you’ll need

Interest in developing a career in Supply Chain and customer relationship management
Intermediate Excel skills
Academic experience, internship, or entry-level experience in related activities is a plus
Strong organizational skills, attention to detail, and clear communication
Willingness to learn about SAP, Power BI, and service-level indicators
Collaborative mindset and openness to receiving guidance and developing autonomy
Availability to travel, as required by the position

Benefits

Comp & perks

Diverse and inclusive work environment
Career growth and development opportunities
Participation in improvement initiatives
Opportunity to develop knowledge of Supply Chain processes