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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in key account management, driving customer growth, profitability, and market share within the fast-moving consumer goods or retail sectors. Proficient in negotiation, customer planning, and translating insights into actionable strategies for sustainable business outcomes.
Highest-signal resume keywords
Key Account ManagementCustomer Growth OwnershipCommercial And Financial AcumenNegotiation SkillsECommerce Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ManagementProfitability AnalysisMarket Share StrategyForecastingTrade Investment ManagementBudgetingPromotional PlanningFact-Based RecommendationsCustomer Performance ManagementJoint Business Planning
Soft Skills
Relationship BuildingInfluencing Senior StakeholdersCollaborationResilienceAccountability
Industry Keywords
Fast-Moving Consumer GoodsRetailCross-Functional CollaborationCustomer InsightsFinancial Insight
About the role
Key responsibilities & impact- Lead the commercial performance of assigned retail customers
- Own sales, profitability, market share, distribution, forecasting and trade investment outcomes
- Drive customer strategy and joint business planning
- Translate category priorities into customer plans and sustainable profitable growth
- Build relationships with key customer stakeholders
- Lead negotiations using financial insight and sound investment choices
- Steer customer forecasting, baseline and promotional planning
- Drive execution of promotions, launches, distribution initiatives and commercial plans
- Turn shopper, category, customer and financial insights into fact-based recommendations
- Align cross-functional teams around customer priorities
- Collaborate with Sales, Marketing, Finance, Supply Chain and support teams
Requirements
What you’ll need- Relevant expertise gained through education or professional experience
- Proven track record in key account management in fast-moving consumer goods or retail
- Proven ownership of customer growth, profitability and market share
- eCommerce experience would be a strong asset
- Strong commercial and financial acumen
- Ability to manage customer performance, trade investments, forecasting, budgeting and profitability decisions
- Negotiation, customer planning and relationship-building skills
- Ability to influence senior stakeholders and deliver mutually valuable business outcomes
- Ability to collaborate across functions with confidence, resilience and accountability
- Fluent in German and English
- French is an advantage
- Ability to translate ideas into measurable impact and create shared value
Benefits
Comp & perks- Paid holidays beyond legal requirements
- Learning and development opportunities to grow your career
- Performance based bonus
- Healthcare contribution and access to the Employee Assistance Program
- Strong employer contribution to your pension plan
- Generous parental leave and comprehensive family support solutions
- Attractive employee discounts across various products and services
- Remote working policy
- Fully accessible workplaces
- Strong safety culture with modern installations and procedures