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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing ocean shipment processes and freight operations, ensuring efficient logistics and compliance with service levels. Proficient in utilizing shipment management systems and maintaining strong relationships with suppliers and carriers.
Highest-signal resume keywords
Ocean Shipment ManagementFreight Forwarding ExperienceSupply Chain Project ManagementCustomer Service SkillsLogistics Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Shipment Management SystemsImport/Export OperationsContainer TrackingPerformance MonitoringProblem Solving
Soft Skills
Organizational SkillsPrioritization Skills
Certifications & Qualifications
Bachelor's Degree in International RelationsBachelor's Degree in Business Administration
Industry Keywords
Ocean Freight OperationsLogistics ProcurementShipping PlatformsHealth ChecksContinuous Improvement Initiatives
About the role
Key responsibilities & impact- Supervise ocean shipment processes and execution to ensure efficient operations
- Monitor ocean freight operations from departure through arrival
- Manage and provide guidance on the use of shipment management systems
- Maintain relationships with markets, suppliers, shippers, ocean carriers, and Global Logistics Procurement
- Resolve issues and drive performance in line with expected service levels
- Coordinate with the export team to confirm the loading date
- Track containers in transit to the port of loading
- Monitor shipments for deviations during ocean transit
- Notify markets of deviations in ocean transit
- Update the ETA when necessary
- Receive arrival notices from carriers
- Monitor the return of empty containers
- Monitor the performance of shipping platforms based on SLAs
- Manage the rerouting of containers to a new destination (COD)
- Perform additional operational activities, health checks, continuous improvement initiatives, and projects
Requirements
What you’ll need- Bachelor's degree in International Relations, Business Administration, Business, or a related field
- Intermediate English (required)
- Intermediate or advanced Spanish (required)
- Experience in the freight forwarding or shipping line industry, in import/export operations
- Customer service experience
- Knowledge of physical logistics
- Experience managing Supply Chain projects
- Experience dealing with or working with/for suppliers
- Strong organizational and prioritization skills
- Ability to solve problems quickly
Benefits
Comp & perks- Hybrid or remote work
- Working hours from 8:00 a.m. to 6:00 p.m.
- Diverse and inclusive company
- Investment in Digital Transformation and innovation
- Commitment to employee well-being