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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in risk and insurance operations, including premium calculations, claims management, and data analysis. Proficient in financial processes and governance standards, with a strong ability to drive process improvements and manage stakeholder communications.
Highest-signal resume keywords
Risk Operations ManagementInsurance Claims HandlingAdvanced Excel SkillsERP Systems ExperienceStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Risk And Insurance OperationsPremium CalculationsClaims ManagementData AnalysisFinancial ReportingForecastingInternal ControlsProcess ImprovementGovernance StandardsCertificate Of Insurance Management
Soft Skills
Strong Communication SkillsStakeholder ManagementIndependent WorkProblem-SolvingContinuous Improvement Mindset
Tools & Technologies
ERP SystemsSAPGlobal Finance ToolsData RepositoriesAutomation Tools
Industry Keywords
InsuranceRisk ManagementFinance Shared ServicesBPO EnvironmentHealthcare
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Deliver end-to-end risk and insurance operations for assigned markets
- Manage insurance renewals and premium calculations, including data preparation, validation, and submission in global risk systems
- Oversee Certificate of Insurance management and respond to market requests
- Coordinate insurance invoice posting, payment tracking, and PR/PO initiation with S2P teams
- Prepare and analyze insurance premium forecasts and explain material movements
- Manage insurance claims handling, documentation, follow-ups, and claims tracking
- Maintain risk and insurance data repositories for audits, tax, and compliance reviews
- Prepare premium allocation and amortization files, journal entries, and trackers
- Validate property values, locations, and ownership data; coordinate approvals with market CFOs
- Support Y+1 premium forecasting and identify risk or cost drivers
- Resolve escalated insurance and risk issues with analysis and recommendations
- Conduct governance calls and reviews with markets and internal partners
- Provide training and governance guidance on risk and insurance processes
- Drive process improvements, automation, and emerging services aligned with global risk and treasury initiatives
Requirements
What you’ll need- Bachelor’s degree in Accounting, Finance, Risk & Insurance, or related field
- At least 2+ years of experience in insurance, healthcare, or BPO environment
- 3+ years of experience in Risk Operations, Insurance Services, Finance Shared Services, or BPO environments
- Experience supporting international or regional markets is an advantage
- Solid understanding of risk and insurance operations, including renewals, premiums, claims, and forecasting
- Strong knowledge of finance processes, internal controls, and governance standards
- Hands-on experience with ERP systems; SAP preferred
- Experience with global finance tools
- Advanced Excel and data analysis skills
- Exposure to automation, dashboarding, or database management is a plus
- Ability to prepare accurate reports, forecasts, and reconciliations under tight timelines
- Strong stakeholder management and communication skills, particularly in English
- Ability to work independently with minimal supervision
- Ability to identify risks, control gaps, and process improvement opportunities
- Comfortable handling escalations and cross-functional coordination
- Continuous improvement and ownership mindset
Benefits
Comp & perks- Global business support environment at Nestlé Integrated Business Services Manila
- Training and governance guidance on risk and insurance processes
- Opportunities to drive process improvements, automation, and emerging services
- Collaboration with global markets and stakeholders