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About the role
Key responsibilities & impact- Maintain customer details in the system
- Allocate customers’ payments into their specific accounts
- Facilitate timely identification and resolution of customers’ claims and deductions
- Generate blocked order reports, conduct analysis in accordance with market credit policies, and initiate recommendations through workflow
- Conduct collection activities and follow up on overdue accounts
- Escalate problematic accounts to the market
- Attend to customer queries and ensure timely issue resolution
- Participate in Order to Cash continuous improvement initiatives
Requirements
What you’ll need- Bachelor’s degree in Accounting or business related field course
- 1+ year of experience in any accounts receivable process; fresh graduates will be processed for an Associate role
- Working knowledge in SAP or MS Applications
- High degree of accuracy regarding data entry and analysis
- Proven ability to collaborate with cross-functional teams to deliver solid business results