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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Quality Management and SHE systems, with a strong focus on regulatory compliance and process optimization in the food and consumer goods industry. Proficient in developing quality metrics, conducting audits, and implementing training programs to enhance quality culture and minimize risks.
Highest-signal resume keywords
Quality ManagementISO 9001 ImplementationInternal Auditor QualificationRegulatory Compliance KnowledgeAnalytical Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality Metrics DevelopmentProcess OptimizationIncident ManagementRoot-Cause AnalysisQuality AuditingDocument ControlTraining Program DevelopmentCrisis ManagementQuality Data AnalysisSupplier Quality Assurance
Soft Skills
Excellent CommunicationCollaborative ApproachStructured Work MethodologySolution-Oriented MindsetAnalytical Thinking
Certifications & Qualifications
Internal Auditor Qualification
Industry Keywords
Food ScienceQuality ManagementConsumer GoodsRegulatory RequirementsQuality CultureQSHE AuditsQuality Costs MonitoringProduct ComplianceQuality-Related ProjectsCustomer Feedback Analysis
Tech Stack
Tools & technologiesTypeScript
About the role
Key responsibilities & impact- Implement, further develop, and continuously improve Nespresso’s Quality and SHE management system in the German market
- Coordinate and prepare the Quality Management Review
- Provide subject-matter coordination for document control and maintain the process and documentation landscape
- Design and implement initiatives to strengthen the quality culture
- Plan, conduct, and follow up on internal and external audits, including QSHE audits of service providers and business partners
- Plan and monitor defined quality costs, including external audit costs
- Ensure that suppliers, service providers, and external business partners meet quality requirements
- Advise and support the organization on quality-related matters
- Develop and implement efficient processes, methods, and tools for collaboration with local and global stakeholders
- Develop quality metrics and reporting structures, and analyze quality data
- Lead quality-related projects to assess and optimize processes and minimize risks
- Plan and further develop training and qualification programs for quality and food safety
- Implement and further develop incident and crisis management, including regular drills
- Coordinate root-cause analyses, implementation of corrective actions, effectiveness checks, and lessons learned following incidents and crises
- Provide subject-matter coordination for product compliance
- Support the development and launch of new products from a quality, compliance, and risk perspective
- Monitor, assess, and communicate quality-related and regulatory requirements
- Manage product-related complaints with relevant functions in the market and at Nespresso headquarters
- Analyze customer and consumer feedback on product quality and derive improvement measures
Requirements
What you’ll need- University degree, ideally in food science, ecotrophology, natural sciences, quality management, or a comparable qualification
- At least 2 years of professional experience in quality management within the food or consumer goods industry
- Experience implementing, further developing, and auditing management systems, particularly ISO 9001, ISO 14001, and ISO 45001
- Internal auditor qualification is preferred
- Comprehensive knowledge of regulatory requirements in the food and consumer goods sector
- Strong analytical and conceptual skills
- Independent, structured, and solution-oriented approach to work
- Excellent communication skills and the ability to collaborate across functions
- Very good written and spoken German and English
Benefits
Comp & perks- Individual professional development and training opportunities
- 13th-month salary
- Employee discounts
- Employer-supported savings benefits
- Company pension scheme
- Participation in the volunteering program
- 30 days of annual leave (based on a five-day workweek)
- Sabbatical
- Discounted public transport pass
- Free beverages and excellent coffee
- Vouchers for delicious and healthy meals
- Your own NESPRESSO machine
- Monthly NESPRESSO credit
- 60% mobile working
- Flexible working hours
