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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and sales skills in a high-volume retail environment, with a focus on customer relationship building and team training. Possesses extensive product knowledge and the ability to adapt to challenges while promoting a safe and engaging atmosphere.
Highest-signal resume keywords
Sales ManagementTeam LeadershipCustomer Relationship BuildingProduct KnowledgeAnalytical Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Trends AnalysisInventory ManagementVisual MerchandisingTQM ComplianceCash Processes
Soft Skills
Effective CommunicationTime ManagementResourcefulnessProblem SolvingCoaching
Industry Keywords
High-Volume RetailCustomer AcquisitionService PerformanceCoffee ExperiencesSafety Compliance
About the role
Key responsibilities & impact- Function as manager on duty and drive sales by maximizing store productivity
- Build customer relationships through exceptional experiences
- Assist the Assistant Store Manager and Store Manager with reporting and sales trends
- Help achieve goals in sales, customer acquisition, and service
- Maintain cleanliness, visual merchandising, inventory and stock management, TQM compliance, and cash processes
- Promote a safe and healthy environment for employees and customers
- Create personalized coffee experiences through storytelling about coffee and sustainability
- Provide complimentary coffee tastings and use product knowledge to boost sales
- Coach and train team members to improve sales and service performance
- Seek and provide feedback and build strong colleague relationships
- Champion innovative ideas, adapt to change, and solve problems creatively
Requirements
What you’ll need- 2+ years of experience driving sales and leading a team in a high-volume retail environment
- Resourcefulness in troubleshooting day-to-day challenges
- Effective communication, time management, and analytical skills
- Punctuality
- Availability to work opening and closing shifts, weekends, and holidays
- Extensive product knowledge
- This position is not eligible for Visa Sponsorship
Benefits
Comp & perks- Quarterly bonus for achieving team sales and service goals
- Personal development and career growth support
- Supportive and collaborative team environment
- Performance-based incentives
- Free Nespresso machine and coffee product allowance
- 401k with Company match
- Educational reimbursement
- Health and mental wellness programs
- DE&I resource groups
- Commuter benefits
- Pet adoption reimbursement
- Employee recognition program
- Discounts at over 2,000 companies
- Healthcare coverage