Retail Store Manager

Nestle

. Recruit, hire, develop, recognize, and manage boutique employees .

Posted 9/21/2026full-timeSanta Clara • California • United StatesMid-LevelSenior💰 $78,000 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing and developing boutique employees while ensuring compliance with operational standards. Possesses a deep understanding of luxury retail dynamics, customer engagement, and sustainability practices.

Highest-signal resume keywords

Supervisory ExperienceTeam DevelopmentSales Target AchievementCustomer EngagementOperational Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory ManagementPerformance CoachingKPI OversightSales Strategy ImplementationContinuous Improvement

Soft Skills

Time ManagementPrioritizationTeam EngagementCommunicationMentoring

Tools & Technologies

Reporting SoftwareTechnology Troubleshooting

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Luxury RetailCustomer LoyaltySustainabilitySafety ComplianceBusiness Acumen

About the role

Key responsibilities & impact

Recruit, hire, develop, recognize, and manage boutique employees
Create personalized development plans and provide ongoing feedback
Deliver personalized coffee experiences and educate customers about coffee and sustainability
Lead coaching, mentoring, and training initiatives
Foster team engagement through weekly meetings and one-on-one sessions
Set sales and service targets and implement continuous-improvement strategies
Ensure compliance with standard operating procedures and manage inventory
Collaborate with the District Manager to control labor costs and expenses
Troubleshoot technology issues to support smooth operations
Promote safety and comply with Nestlé Safety, Health, and Environmental policies
Maximize business opportunities through customer loyalty, team motivation, and boutique performance evaluation
Build community connections through experimentation and collaboration

Requirements

What you’ll need

4+ years of experience in fast-paced or luxury retail
3+ years of supervisory experience
High School Diploma or GED required
Strong time management and prioritization skills
Genuine enthusiasm for coffee and appreciation for sustainability
Availability for open/close shifts, weekends, and holidays
Ability to travel as required
Experience supervising 20+ employees in a high-volume, luxury retail environment preferred
Ability to run weekly manager meetings, oversee KPIs, coach performance, and delegate effectively preferred
Strong business acumen and ability to drive revenue goals preferred
Demonstrated success developing bench strength and future leaders preferred
Agility with new systems, software programs, and reporting methods preferred
This position is not eligible for Visa Sponsorship

Benefits

Comp & perks

Quarterly bonuses for achieving team sales and service goals
Excellent training programs and professional growth opportunities
Free Nespresso machine and coffee allowance
401k with company match
Educational reimbursement
Health and mental wellness programs
DE&I resource groups
Commuter benefits
Pet adoption reimbursement
Employee recognition program
Discounts at 2,000+ companies
Performance-based incentives
Healthcare coverage