Retail Team Leader

Nestle

. Function as manager on duty and drive sales by maximizing store productivity .

Posted 9/29/2026full-timeCharlotte • North Carolina • United StatesSenior💰 $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in driving sales and managing team performance in a high-volume retail environment, while fostering exceptional customer experiences and maintaining operational excellence.

Highest-signal resume keywords

Sales ManagementTeam LeadershipCustomer Relationship BuildingInventory ManagementEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales AnalysisVisual MerchandisingTQM ComplianceCash ManagementProduct Knowledge

Soft Skills

Problem SolvingTime ManagementPatienceResourcefulnessFeedback Seeking

Industry Keywords

High-Volume RetailCustomer AcquisitionService GoalsCoffee ExperienceHealth and Safety Compliance

About the role

Key responsibilities & impact

Function as manager on duty and drive sales by maximizing store productivity
Build customer relationships through exceptional experiences
Assist the Assistant Store Manager and Store Manager using reporting and sales trends to achieve sales, customer acquisition, and service goals
Maintain store cleanliness, visual merchandising, inventory and stock management, TQM compliance, and cash processes
Promote a safe and healthy environment for employees and customers
Create personalized coffee experiences through product and sustainability storytelling
Provide complimentary coffee tastings and use product knowledge to build the customer base and boost sales
Coach and train the team to improve sales and service performance
Seek and provide feedback, build colleague relationships, champion innovative ideas, adapt to change, and solve problems creatively

Requirements

What you’ll need

2+ years of experience driving sales and leading a team in a high-volume retail environment
Patience for day-to-day challenges and resourcefulness in troubleshooting on the spot
Effective communication, time management, and analytical skills
Punctuality
Availability to work opening and closing shifts, weekends, and holidays
Position is not eligible for Visa Sponsorship

Benefits

Comp & perks

Quarterly bonus for achieving team sales and service goals
Personal development and career growth support
Supportive and collaborative team environment
Performance-based incentives
Free Nespresso machine
Coffee product allowance
401k with company match
Educational reimbursement
Health and mental wellness programs
DE&I resource groups
Commuter benefits
Pet adoption reimbursement
Employee recognition program
Discounts at over 2,000 companies
Healthcare coverage