FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates exceptional customer service and sales skills while promoting Nespresso's brand and sustainability mission. Fluent in English and French, with a strong passion for coffee and the ability to thrive in a fast-paced retail environment.
Highest-signal resume keywords
Fluency In EnglishFluency In FrenchSales SkillsCustomer Service SkillsProduct Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Target AchievementUpsellingRetail ExperienceTime ManagementProduct Knowledge
Soft Skills
Interpersonal SkillsEffective CommunicationTeam Collaboration
Industry Keywords
Customer ExperienceSustainabilityBrand AmbassadorHigh-Volume RetailCoffee Passion
About the role
Key responsibilities & impact- Act as an ambassador for the Nespresso brand
- Provide exceptional customer service
- Drive sales and achieve sales targets
- Participate in daily huddles to understand key objectives
- Participate in coaching sessions with team leaders
- Proactively seek upselling opportunities and engage with customers
- Reinforce the brand message and achieve individual and boutique targets
- Deliver an exceptional customer experience through product knowledge and enthusiasm for the brand
- Create a positive brand experience for all stakeholders
- Promote Nespresso’s sustainability mission by educating customers and boutique visitors
Requirements
What you’ll need- Fluency in English and French is required
- Passion for coffee and sustainability
- Desire to expand your knowledge of Nespresso coffees
- 1–2 years of experience in a fast-paced, high-volume retail environment
- Excellent sales and customer service skills
- Effective time management and interpersonal skills
- Ability to stand for an entire workday
- Ability to repeatedly lift up to 23 kilograms
Benefits
Comp & perks- Quarterly bonus
- Complimentary coffee machine and monthly Nespresso credit
- Exclusive employee discounts
- Health and dental benefits from day one
- Massage coverage
- Mental health coverage
- Health Spending Account
- Personal Spending Account / Lifestyle Spending Account
- Excellent training and development programs
- Growth opportunities
- Retirement plan with employer contributions
- Unlimited complimentary coffee during shifts