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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing customer trade claims and deductions, with strong analytical skills to interpret financial data and support performance discussions. Proficient in collaborating with cross-functional teams and driving continuous improvement initiatives in trade finance processes.
Highest-signal resume keywords
Trade Claims ManagementAnalytical SkillsCross-Functional CollaborationFinancial Tools ProficiencyAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Trade Spend AnalysisFinancial Data InterpretationAccrual ValidationPromotional Activities UnderstandingCustomer Dynamics Analysis
Soft Skills
Strong Communication SkillsTime ManagementProactive MindsetWork Ethic
Tools & Technologies
Business SystemsFinancial Tools
Industry Keywords
FMCGSales FinanceCustomer OperationsCommercial Finance
About the role
Key responsibilities & impact- Manage and process customer trade claims and deductions with accuracy and timeliness, ensuring adherence to agreed service levels
- Set up and monitor long-term trade activities in trade systems, ensuring correct configuration and minimal over/under-accruals
- Review and validate trade accruals, performing regular checks to ensure completeness and accuracy
- Analyze and provide commentary on trade spend movements versus targets, supporting forecast and performance discussions
- Investigate and resolve disputed trade claims in coordination with Sales and Customer teams, minimizing aged or outstanding items
- Use data from multiple sources, including customer data, scan data, and internal reports, to validate claims and challenge discrepancies
- Collaborate with cross-functional stakeholders including Sales, Commercial Planning, Business Excellence, and Finance teams
- Support continuous improvement initiatives by identifying gaps in processes, data quality, and reporting
Requirements
What you’ll need- A degree in Finance, Accounting, Business, Marketing, Sales, or a related discipline
- Experience or exposure to Sales Finance, Trade Spend, Customer Operations, or Commercial Finance roles
- Background in FMCG or a fast-paced commercial environment (preferred)
- Strong understanding of promotional activities, customer dynamics, and category performance
- Solid analytical skills with the ability to interpret, question, and explain financial and commercial data
- Experience working with multiple stakeholders across Sales, Finance, and Operations
- High attention to detail, strong time management skills, and the ability to meet tight deadlines
- Proficiency in business systems and financial tools, with the ability to quickly learn new systems
- Strong communication skills and confidence in explaining financial insights to non-finance partners
- A proactive mindset, strong work ethic, and alignment with company values and integrity standards
