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Nestle

Senior Customer Business Manager

Nestle

. Create and deliver customer plans that accelerate sales growth and profitability .

Posted 10/26/2026full-timeSydney • AustraliaSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing major customer accounts within the FMCG sector, with a strong focus on driving sales growth and profitability through strategic planning and relationship building. Proven ability to lead complex negotiations and develop customer growth strategies that create long-term value.

Highest-signal resume keywords
Customer Account ManagementCommercial NegotiationsSales Growth StrategyCategory InsightsRelationship Building

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales GrowthTrade Investment ManagementProfitability AnalysisMarket Dynamics UnderstandingECommerce Initiatives
Soft Skills
Influencing SkillsCollaborative ApproachStakeholder Engagement
Industry Keywords
FMCGCustomer PlansBusiness PlanningMarket Share TargetsGrowth Opportunities

About the role

Key responsibilities & impact
  • Create and deliver customer plans that accelerate sales growth and profitability
  • Lead annual business planning and commercial negotiations
  • Build influential relationships across customer organisations and internal stakeholders
  • Drive performance against sales, profit, and market share targets
  • Identify growth opportunities through category, shopper, and channel insights
  • Champion eCommerce initiatives and help shape the future of online growth
  • Report to the Head of Customer

Requirements

What you’ll need
  • Proven track record of successfully managing and growing major customer accounts within a fast-paced FMCG environment highly desirable
  • Strong commercial acumen, including driving sales growth while managing trade investment and profitability
  • Demonstrated success leading complex commercial negotiations with large-scale retail partners
  • Ability to develop and execute customer growth strategies creating long-term value
  • Strong understanding of category, shopper, brand, and market dynamics
  • Outstanding influencing and relationship-building skills with stakeholders at all levels
  • Collaborative, growth-oriented approach
  • Full Australian working rights
  • Applicants may be required to undergo pre-employment checks, including health checks, prior to appointment

Benefits

Comp & perks
  • Competitive salary + attractive bonus program
  • Up to 5 ‘KitKat Days’ each year to rest, recharge and support your wellbeing
  • Personalised development and varied career opportunities within a global FMCG leader
  • Free flu vaccinations
  • Discounted private health insurance
  • Discounted gym memberships
  • Purchased Leave
  • Volunteering Leave
  • Sports Leave
  • Emergency Services Leave
  • Up to 18 weeks Paid Parental Leave
  • Discounts on Nestlé products and offers from retail and service partners
  • Novated leasing options
  • Salary sacrifice to superannuation
  • Inclusive, diverse, and collaborative work environment