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Client Relationship Specialist
Net Driven. Take total responsibility for the client experience and retention of client accounts .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client management and retention, with a strong focus on communication and relationship-building. Proficient in leveraging technology and analytics to drive business growth and enhance client experiences.
Highest-signal resume keywords
Client Management ExperienceSEO KnowledgeSalesforce.com ProficiencyWebsite AnalyticsCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Client RetentionPerformance DiscussionsTime ManagementMulti-taskingProduct Footprint Growth
Soft Skills
Great CommunicatorFast Learner
Tools & Technologies
Salesforce.comCRM Software
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Technology ExperienceAutomotive ExperienceCall Center Success
Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Take total responsibility for the client experience and retention of client accounts
- Serve as the primary liaison between Net Driven and dealers in the United States and Canada
- Communicate with clients about Net Driven’s products, features, and delivery process
- Plan, schedule, and execute client performance discussions within established time frames
- Drive growth of the book of business by identifying opportunities for dealers to increase their product footprint with Net Driven
- Operate in a fast-paced, technology-based environment
Requirements
What you’ll need- Bachelor’s degree and/or equivalent client management experience
- 2–5 years’ equivalent experience
- Fast learner who thrives on multi-tasking
- Skilled at managing time/priorities based on company goals and objectives
- Knowledge of SEO, social media, and website analytics
- Great communicator
- Experience with Salesforce.com or CRM software preferred
- Technology/Automotive experience preferred
- Call center success in a client-facing position is a plus
- This role is not open to candidates located in Colorado, Connecticut, California, Maryland, Nevada, New York, Rhode Island, or Washington
Benefits
Comp & perks- Equal employment opportunities and nondiscrimination protections
- Human review of final hiring decisions when AI tools support parts of the hiring process