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Senior Manager, Salesforce Platform Strategy – Delivery
NetBrain Technologies Inc.. Lead the Salesforce platform operating model, roadmap, governance, and day-to-day delivery .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in leading Salesforce platform initiatives, including roadmap development, backlog management, and release processes. Proficient in Salesforce configuration, Flow, and integration management, with a strong focus on stakeholder communication and documentation.
Highest-signal resume keywords
Salesforce Platform LeadershipSales Cloud AdministrationApex Solution ReviewRelease ManagementSalesforce CPQ Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce ConfigurationSalesforce FlowApex LiteracyData AnalysisIntegration ManagementTechnical Design EvaluationQA and UAT CoordinationBacklog ManagementDeployment PracticesTechnical Governance
Soft Skills
Stakeholder ManagementProcess DesignCommunicationTeam LeadershipProblem Solving
Tools & Technologies
Salesforce CPQRevenue CloudService CloudData CloudAI-assisted WorkflowsSalesforce DevOpsSource ControlAutomated TestingIntegration ToolsManaged Packages
Certifications & Qualifications
Salesforce Certifications
Industry Keywords
SaaSEnterprise SoftwareQuote-to-Cash TransformationPrivate-Equity-Backed EnvironmentPost-Investment Environment
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Lead the Salesforce platform operating model, roadmap, governance, and day-to-day delivery
- Translate business strategy into sequenced platform initiatives, releases, and measurable outcomes
- Balance transformation, business-as-usual support, platform reliability, and technical-debt remediation
- Own Salesforce intake, triage, requirements clarification, scope definition, effort assessment, prioritization, and backlog management
- Work directly with administrators, developers, and business stakeholders on priority work
- Assist with Salesforce configuration, Flow, troubleshooting, data analysis, security, permissions, and operational support
- Evaluate technical designs and downstream effects across automation, data, integrations, CPQ, and user experience
- Review Apex and integration solutions for maintainability, testing, security, and operational risk
- Coordinate QA, UAT, releases, deployments, defect resolution, go/no-go decisions, rollback preparation, and post-release validation
- Improve sandbox, environment, source-control, and deployment practices
- Establish architecture standards and technical governance for configuration, Flow, Apex, managed packages, middleware, and external services
- Review integrations and guide build-versus-buy and technology evaluation decisions
- Support CPQ and commercial transformation, including products, pricing, approvals, quoting, contracting, renewals, migration, and adoption
- Establish Salesforce documentation, knowledge management, ownership, backup ownership, and knowledge transfer standards
- Lead day-to-day collaboration across Salesforce, Sales Operations, Customer Success, Support, Finance, Partners, IT, and leadership
- Coach team members and communicate platform performance, delivery progress, constraints, and risk to the Chief Customer Officer and other leaders
Requirements
What you’ll need- Substantial experience leading and working hands-on within mature Salesforce environments
- Demonstrated ownership of a Salesforce roadmap, backlog, release process, or platform operating model
- Strong practical knowledge of Sales Cloud and Salesforce platform administration
- Experience gathering requirements and translating business needs into scalable Salesforce solutions
- Experience with intake, prioritization, QA, UAT, release management, and deployments
- Ability to work across configuration, Flow, data, security, integrations, and technical design
- Sufficient Apex literacy to review solutions, evaluate risk, and collaborate credibly with developers
- Experience supporting complex integrations and cross-functional business processes
- Demonstrated ability to challenge requests, resolve competing priorities, and communicate trade-offs to senior leaders
- Strong documentation, process-design, and stakeholder-management skills
- Willingness to remain hands-on while leading the team and platform
- Manual dexterity for repetitive computer use
- Ability to sit for extended periods
- Experience with Salesforce CPQ, Revenue Cloud, or another complex quote-to-cash transformation (preferred)
- Experience supporting a SaaS or enterprise software company (preferred)
- Experience with Service Cloud, Data Cloud, Agentforce, AI-assisted workflows, or MCP-based integrations (preferred)
- Experience with Salesforce DevOps, source control, automated testing, and structured release pipelines (preferred)
- Experience remediating Workflow Rules, Process Builder, legacy Flow, or accumulated platform technical debt (preferred)
- Experience evaluating managed packages, integration tools, and implementation partners (preferred)
- Experience operating in a fast-changing, private-equity-backed, or post-investment environment (preferred)
- Relevant Salesforce certifications (preferred; will not substitute for demonstrated delivery and leadership)
Benefits
Comp & perks- Bonus
- 401k
- Medical/dental coverage
- Comprehensive benefits package
- Reasonable accommodation during the application process