Content Strategist

NetDocuments

. Deliver engaging, multi-day training sessions (virtual and onsite) for global channel partners across time zones .

Posted 10/30/2026full-timeRemote • Utah • United StatesMid-LevelSenior💰 $70,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in content strategy and technical training, with a strong focus on AI functionality and adult learning principles. Proficient in creating user-friendly training materials and collaborating with cross-functional teams to enhance product adoption and user experience.

Highest-signal resume keywords

Content StrategyTechnical TrainingAI Functionality UnderstandingUX WritingPublic Speaking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content DesignInstructional DesignTraining DevelopmentMicrolearningAdult Learning PrinciplesCertification DevelopmentDesign SystemsTraining LibrariesLegal Operations KnowledgeAI Applications

Soft Skills

FacilitationStorytellingCuriosityAdaptabilityEmpathy

Tools & Technologies

ArticulateCamtasiaFigmaConfluenceLMS Platforms

Industry Keywords

SaaSEnterprise SoftwareLegal IndustryProfessional ServicesRegulated Industries

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Deliver engaging, multi-day training sessions (virtual and onsite) for global channel partners across time zones
Lead dynamic product trainings, especially around AI functionality, preparing partners and customers for certification and implementation success
Identify partner or customer knowledge gaps and build training plans
Support re-certification and ongoing enablement through bite-sized content, refreshers, and 1:1 follow-up
Own the strategy and execution of technical enablement content across the partner and customer journey, including curriculum, microlearning, in-app copy, documentation, and certification exams
Create clear, concise, user-friendly content that enhances the product experience and drives AI adoption
Collaborate with designers, engineers, and product managers to align content with UX and product intent
Apply a “Voice of the Learner” mindset to ensure accessibility, clarity, and empathy
Elevate enablement through instructional techniques, storytelling, and visual communication
Advocate for high-quality content internally and externally
Stay current on UX writing, content design, legal tech, and AI learning best practices

Requirements

What you’ll need

3+ years of experience in content strategy, technical training, or instructional design—ideally within SaaS or enterprise software
Proven success delivering training in live and asynchronous formats
Strong understanding of adult learning principles and content design best practices
Experience with enterprise cloud platforms, preferably in regulated or professional industries (legal, financial, corporate, or government)
Understanding of AI and its practical applications, with a willingness to learn and communicate technical concepts clearly
Familiarity with UX writing, microcopy, and accessibility standards
Portfolio or examples of training or content work that demonstrate clarity, strategy, and user impact
Legal industry experience or working knowledge of legal operations
Experience building or contributing to design systems or training libraries
Proficiency in tools like Articulate, Camtasia, Figma, Confluence, or LMS platforms
Strong facilitation and public speaking skills
Excellent writing, editing, and storytelling ability
Business awareness, especially within legal or professional services industries
Curiosity and adaptability in a fast-evolving tech environment

Benefits

Comp & perks

90% healthcare premiums company covered
HSA company contribution
401K match at 4% with immediate vesting
Flexible PTO (typically 3 to 4 weeks a year)
10 paid holidays
Monthly contributions for wellness
Access to LinkedIn Learning with monthly dedicated time to explore