Senior Manager, Infrastructure

NetDocuments

. Lead day-to-day datacenter operations, ensuring stability, reliability, and performance across physical environments .

Posted 9/17/2026full-timeRemote • Utah • United StatesSenior💰 $190,000 - $210,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading datacenter operations and cloud infrastructure management, with a strong focus on AWS PaaS services, operational reliability, and compliance with SOC 2 Type II and ISO 27001 standards. Proven ability to mentor teams, implement automation, and drive strategic planning and budgeting within a SaaS environment.

Highest-signal resume keywords

AWS PaaS ServicesCloud Infrastructure ManagementPeople LeadershipAutomation and DevOps PracticesStrategic Planning and Budgeting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cloud EngineeringInfrastructure OperationsDatacenter ManagementProject ManagementChange Management

Soft Skills

LeadershipMentoringCollaborationCommunication

Tools & Technologies

ECS/FargateDocumentDBMSKValkeySES

Industry Keywords

SOC 2 Type IIISO 27001SaaS EnvironmentBusiness ContinuityDisaster Recovery

Tech Stack

Tools & technologies

AWSCloud

About the role

Key responsibilities & impact

Lead day-to-day datacenter operations, ensuring stability, reliability, and performance across physical environments
Oversee operational practices across hardware, network, compute, and supporting infrastructure
Partner with Software Engineering, Cloud Engineering, and Architecture teams to maintain reliable and scalable infrastructure
Ensure infrastructure operations align with SOC 2 Type II and ISO 27001 requirements
Maintain and evolve business continuity and disaster recovery plans
Lead the transition from traditional datacenter operations toward AWS-native cloud application engineering
Manage and operate AWS PaaS services supporting NetDocuments SaaS applications
Establish cloud-native operational practices improving reliability, scalability, automation, and engineering efficiency
Establish observability standards, logging, monitoring, telemetry, and operational visibility
Provide leadership for incident response subject matter experts
Lead, mentor, and develop engineers through changes in technical responsibilities and operating models
Build development plans, certification paths, learning opportunities, and technical development plans
Build trusted partnerships across the CTO organization and serve as an operational liaison between Cloud Operations and product engineering teams
Support strategic planning, budgeting, capacity planning, and investment decisions

Requirements

What you’ll need

Bachelor’s degree in Computer Science or a related technical field, or equivalent practical experience
12+ years of professional experience in cloud or infrastructure engineering and operations, preferably within a SaaS environment
6+ years of people leadership experience, including demonstrated success leading teams through significant changes in technical direction, capabilities, or operating models
Hands-on or operational experience with physical datacenter environments, including hardware lifecycle, facilities, networking, and compute infrastructure
Working knowledge of AWS PaaS services, including ECS/Fargate, DocumentDB, MSK, Valkey, and SES
Experience operating across both traditional infrastructure and public cloud environments
Experience implementing automation and DevOps practices within production operations environments
Demonstrated project and change management experience within a multinational organization
Experience with strategic planning, budgeting, and financial management
Familiarity with security and compliance frameworks such as SOC 2 Type II and ISO 27001

Benefits

Comp & perks

90% healthcare premiums company covered
HSA company contribution
401K match at 4% with immediate vesting
Flexible PTO (typically 3 to 4 weeks a year)
10 paid holidays
Monthly contributions for life activities & wellness
Access to LinkedIn Learning with monthly dedicated time to explore
Connection, access, and mentorship from exceptional leaders
Growing company with opportunities for advancement
Authenticity and accountability from leadership