Senior Program Manager, Gen AI – Games

Netflix

. Support product engineering workstreams through detailed milestone planning, agile development processes, priority clarification, and sprint and deliverable tracking .

Posted 10/27/2026full-timeRemote • United StatesSenior💰 $285,000 - $485,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in program and product management within the games industry, focusing on AI technologies and tool adoption strategies. Proven ability to manage cross-functional teams, define project scopes, and develop communication materials to enhance stakeholder engagement and drive initiatives.

Highest-signal resume keywords

Program ManagementProduct ManagementAI TechnologiesStakeholder EngagementTool Adoption Frameworks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementProduct ManagementAI TechnologiesData AnalysisProject PlanningVendor ManagementUser ResearchKPI DefinitionExperimentationCommunication Materials Development

Soft Skills

Facilitation SkillsStorytellingChange ManagementCollaborationLeadership

Tools & Technologies

Claude CoworkChatGPTM365 CopilotGoogle GeminiZapierDbtLookerTableauKragleCustom Agents

Industry Keywords

Games IndustryProduct StrategyStakeholder EngagementCross-Functional CollaborationAgile DevelopmentAI ComplianceBusiness DevelopmentProject DeliverablesDecision MakingEmployee Engagement

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Support product engineering workstreams through detailed milestone planning, agile development processes, priority clarification, and sprint and deliverable tracking
Work with technologies across the game organization stack, including game engines, services, and agentic systems such as Claude Code, Cowork, OpenClaw, custom agents, and bots
Coordinate cross-functional programs with engineering, platform, and studio teams to align prioritization, sequencing, and dependencies and surface delivery risks
Identify opportunities where AI can add value and define customizations, learning materials, and program plans to drive adoption
Advise diverse game studio and platform teams on existing initiatives and integration of new tools into the broader ecosystem
Create and deliver training and communications materials to support tool adoption
Produce custom AI skills and tools supporting workflows and tasks across functions
Write status updates, decision documents, and alignment artifacts for teams and leaders
Analyze usage metrics, adoption funnels, survey results, and other engagement data to surface trends and formulate recommendations
Define GenAI program KPIs and success metrics and run lightweight experiments such as A/B tests and cohort comparisons
Identify GenAI opportunities in the game development process through stakeholder interviews and technical deep-dive workshops
Use user research and quantitative data to create product roadmaps and prioritize high-return investments
Monitor the GenAI landscape and translate relevant developments into concrete business solutions
Manage external vendors, shape project proposals, and oversee project deliverables
Collaborate with engineering and platform teams on scalable solutions involving model inference, data pipelines, responsible AI compliance, safety guardrails, and graceful degradation

Requirements

What you’ll need

12+ years of experience in program management and/or product management, focused on technology portfolios
5+ years of experience in the games industry
Product management experience, identifying user needs, defining product strategy & roadmaps, running development workstreams
Experience in games industry partner engagements or business development, defining projects, SOWs, deliverables, and overseeing project deliveries
Experience managing technical vendor engagements, including defining scope of work, staffing plans, deliverables, and tracking vendor performance against SOW terms
Experience and deep understanding of games business operations and data needs, defining content for decision making, greenlight, and gate review processes
Strong hands-on experience working with AI technologies such as Claude Cowork, ChatGPT, and M365 Copilot
Ability to develop custom skills, tutorials, communication materials including written, interactive, and video
Proven ability to design and implement tool adoption frameworks, methodologies, and toolkits from the ground up
Ability to translate ambiguous technical goals into structured project plans with clear milestones, owners, and dependencies
Experience convening and facilitating employee communities to drive new initiatives and employee engagement
Experience in executive and employee presentations, storytelling, and communications
Expertise in developing and executing multi-channel communication plans and stakeholder engagement strategies for global, cross-functional audiences
Demonstrated ability to manage change at a portfolio level and proactively identify change saturation risks
Exceptional facilitation skills; experience designing and leading workshops, readiness assessments, and cross-functional alignment sessions
Preferred: Experience with GenAI tools and intelligent automation platforms such as Google Gemini, Claude, ChatGPT, and Zapier
Preferred: Track record building alignment and driving decisions across broad internal and external stakeholder groups
Preferred: Experience with experimentation or analytics tooling such as dbt, Looker, Tableau, and Kragle

Benefits

Comp & perks

Health Plans
Mental Health support
401(k) Retirement Plan with employer match
Stock Option Program
Disability Programs
Health Savings and Flexible Spending Accounts
Family-forming benefits
Life and Serious Injury Benefits
Paid leave of absence programs
Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off
Full-time salaried employees are immediately entitled to flexible time off