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Senior Systems Engineer, ProAV
NETGEAR. Lead onboarding for U.S. customers implementing NETGEAR ProAV switches and third-party integrations . Collaborate with the North Central Sales Territory Manager to ensure successful deployments . Deliver remote and
Tech Stack
Tools & technologiesSwitching
About the role
Key responsibilities & impact- Lead onboarding for U.S. customers implementing NETGEAR ProAV switches and third-party integrations
- Collaborate with the North Central Sales Territory Manager to ensure successful deployments
- Deliver remote and on-site training covering AV-over-IP network design, switch profile selection, PTP configuration, Dante/AVB/Milan configuration, API integration, and video configuration
- Develop customized training materials, system designs, and internal/external knowledge base documentation
- Ensure successful transition into production environments, including complex multi-switch and multi-vendor deployments
- Provide advanced on-site troubleshooting for complex timing, multicast, or interoperability issues
- Capture logs, perform packet traces, replicate issues in lab environments, and provide real-time diagnostics
- Support commissioning of AV-over-IP systems
- Resolve escalated issues involving AVB, Dante/AES67, NVX, Q-SYS, SMPTE-2059-2, PTPv2, and multicast networking
- Support Sales, Business Development, and Channel teams with technical scoping and solution design
- Conduct on-site and virtual product demonstrations
- Assist in Bill of Materials creation and system architecture design
- Provide competitive analysis and technical positioning
- Develop and maintain internal scripts, configuration tools, and deployment utilities
- Create automation tools for log analysis, profile validation, and configuration parsing
- Author best-practice guides, training materials, and knowledge-base documentation
- Represent NETGEAR at U.S. industry conferences and partner events
- Deliver technical workshops and presentations
- Support event-based network deployments and multi-vendor interoperability demonstrations
Requirements
What you’ll need- Candidate must be based in Ohio, Michigan, or the Chicago area
- Minimum 5 years of experience in networking systems, AV-over-IP technologies, or related systems engineering roles
- Deep knowledge of ProAV networking products, AV-over-IP technologies, multicast networking and IGMP, and switch profile development
- Strong understanding of routing and switching fundamentals
- Hands-on deployment experience with AVB, Dante, Q-SYS, Crestron, SMPTE-2059-2, and multicast networks
- Field experience troubleshooting complex AV-over-IP systems
- Independent lab development and advanced technical self-study
- Must be willing to travel up to 60% within the North Central U.S. region
Benefits
Comp & perks- Equity
- Remote-based work arrangement
- Technical training and professional development through industry workshops, presentations, and self-study