ServiceNow Platform Architect

NetImpact Strategies Inc.

. Serve as the technical authority for a Federal Agency’s enterprise ServiceNow platform .

Posted 9/22/2026full-timeRemote • United StatesSeniorLead💰 $160,000 - $190,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in ServiceNow platform architecture, including ITSM, ITOM, and ITAM, while ensuring compliance with federal security and privacy requirements. Proven ability to lead technical design, governance, and integration efforts across enterprise deployments.

Highest-signal resume keywords

ServiceNow Platform ArchitectureIntegrationHub and API DesignCSDM/CMDB ConceptsServiceNow CI/CD and Testing StrategyServiceNow Certified Technical Architect (CTA)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ServiceNow Platform ExperienceTechnical Design and ArchitectureData Architecture and GovernanceSecurity and Privacy ControlsPerformance ImprovementCode Scanning and Technical Debt ManagementIntegration PatternsAutomated TestingMonitoring IntegrationsEvent Integrations

Soft Skills

LeadershipMentoringCollaborationDecision-MakingCommunication

Tools & Technologies

REST APIsSOAP APIsMID ServersOAuthSSOHealth ScansCI/CD ToolsSource Control

Certifications & Qualifications

ServiceNow CSAServiceNow CADServiceNow Certified Technical Architect (CTA)

Industry Keywords

Federal AgencySecurity/Privacy RequirementsEnterprise IntegrationHigh Risk IT Background InvestigationFinancial Regulatory Experience

Tech Stack

Tools & technologies

ITSMServiceNowSOAP

About the role

Key responsibilities & impact

Serve as the technical authority for a Federal Agency’s enterprise ServiceNow platform
Establish and maintain platform architecture standards, design models, technical roadmaps, and approved patterns
Lead architecture, technical design, and code reviews for platform and application-team solutions, products, integrations, and customizations
Direct platform-level integrations, MID Server patterns, identity/SSO, service accounts, API design, data interfaces, monitoring connections, and reusable integration components
Support platform ATO, security/privacy controls, POA&M remediation, security-impact reviews, access/permission models, logging/auditing, and security engineering decisions
Define ServiceNow data architecture and governance, including CSDM/CMDB patterns, data quality, extraction, backup/archive, recovery, migration readiness, and integration-data hygiene
Guide upgrades, patches, plug-in decisions, Health Scans, technical-debt reduction, performance improvement, code scanning, CI/CD, automated testing, and release-risk decisions
Provide the technical decision framework for complex incidents and cross-product failures
Assess ServiceNow capabilities, automation, and approved GenAI features for business value, security/privacy impact, effort, dependencies, adoption, and maintainability
Lead the Community of Practice and governance boards; publish reusable standards and guidance; mentor administrators, developers, implementation specialists, and testers
Support transition-in/out by validating the live technical baseline, identifying undocumented dependencies and technical debt, and ensuring architecture decisions, patterns, runbooks, and technical knowledge remain transferable

Requirements

What you’ll need

Eight or more years of ServiceNow platform experience across multiple enterprise deployments, implementations, upgrades, and operational environments
Four or more years in a ServiceNow architect role leading design sessions, architecture reviews, platform standards, and complex technical decisions
Expertise in enterprise ServiceNow architecture, ITSM/ITOM/ITAM, CSDM/CMDB concepts, integrations, security, performance, and technical-debt management
Experience with IntegrationHub and/or ServiceNow integration patterns, REST/SOAP APIs, MID Servers, OAuth/service accounts, SSO/identity patterns, event/monitoring integrations, and secure connectivity
Experience with ServiceNow CI/CD, source control, code scanning, ATF/testing strategy, family upgrades, Health Scans, and upgrade-safe design
ServiceNow CSA, CAD, applicable CIS certifications, and an active ServiceNow Certified Technical Architect (CTA) credential
Experience interpreting and applying federal or equivalent enterprise security/privacy requirements
U.S. citizenship
Ability to satisfy High Risk IT background-investigation and sensitive-information requirements
Federal consulting or financial-regulatory experience preferred
Experience governing a shared ServiceNow platform across multiple vendors and product teams preferred
Experience with platform ATO evidence, POA&M remediation, continuity/recovery, and high-volume enterprise integration environments preferred

Benefits

Comp & perks

Comprehensive medical, dental, and vision insurance starting the first of the month after joining
401(k) Plan with immediately vested employer contributions; no matching required
Generous Paid Time Off (PTO) policy
One additional day of paid wellness leave per calendar year
Ten federal holidays
Pet Insurance
Tuition reimbursement
Internal training programs
Company-sponsored industry certifications
Team building activities
Community volunteering
Quarterly HQ days
Wellness events
Happy hours
Family fun events
Dynamic and collaborative work environment