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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in healthcare information technology implementation, particularly with EHR systems like myAvatar, while effectively managing projects and improving processes. Capable of analyzing data for configuration readiness and providing strategic recommendations to enhance client relationships and system optimization.
Highest-signal resume keywords
Healthcare Technology ExpertiseEHR Systems ExperienceProcess Improvement ExperienceProject Execution ExperienceData Analytics
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalyticsProcess ImprovementProject ManagementConfiguration ManagementTroubleshooting Software ApplicationsCPT/HCPCS CodingClaims ProcessingSQLJavaScriptHTML
Soft Skills
Problem SolvingMentoringClient Relationship ManagementConflict ResolutionCommunication
Tools & Technologies
MyAvatarCrystal ReportsSSRSTableauSSIS
Industry Keywords
Healthcare BillingClinical WorkflowsReimbursement ModelsEligibility VerificationDenial Management
Tech Stack
Tools & technologiesASP.NETJavaScriptSQLSSISTableau.NET
About the role
Key responsibilities & impact- Complete complex system configuration and assist with testing
- Ensure proper configuration management and change control processes
- Gather and document business requirements based on client requirements and known system functionality
- Lead design sessions to uncover interdependencies and design decision impacts
- Train, coach, guide, and mentor Application Analysts and Consultants
- Identify, resolve, and report solution status, risks, and issues to clients and Netsmart leadership
- Analyze data to determine configuration readiness
- Develop client relationships and navigate conflict and complex relationship situations
- Execute process improvement opportunities and efficiencies
- Identify and generate documentation for methodology best practices
- Support established post-implementation clients through expert guidance, system optimization, and strategic recommendations
- Translate data into actionable insights and support technical reporting needs
Requirements
What you’ll need- Bachelor's degree or equivalent relevant work experience
- At least 2 years of health care information technology implementation experience, including troubleshooting data and software applications
- At least 1 year of process improvement experience
- At least 1 year of project execution experience
- Strong skills in healthcare technology
- Experience with EHR systems, particularly myAvatar, highly valuable
- Experience in clinical workflows, data analytics, and healthcare billing is a strong plus
- Strong project and task management skills
- Ability to work independently and solve problems efficiently
- Potential travel 20% of the time as needed
- Ability to work extended or irregular hours outside traditional office hours when required
- Must be legally authorized to work in the United States
- Netsmart does not provide work visa sponsorship
- Successful completion of a pre-employment background check, including a drug screen
- Preferred: programming experience similar to JavaScript, HTML, CSS, ASP.NET, C#, Visual Basic, and VB.NET
- Preferred: experience with Netsmart EHR solutions and Netsmart client industries
- Preferred: reporting solutions similar to Crystal Reports, SSRS, SQL, Tableau, and SSIS
- Preferred: at least 2 years of Netsmart EHR solution work experience with myAvatar
- Preferred: billing system maintenance or implementation experience
- Preferred: CPT/HCPCS coding, 837P/837I claims, clearinghouse workflows, remittance processing, denial management, A/R, eligibility verification, Medicaid/Medicare billing, reimbursement models, and clinical documentation compliance
Benefits
Comp & perks- Equal employment and advancement opportunities
- Pre-employment background check and drug screen provided at Netsmart’s sole expense