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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in translating clinical workflows into business requirements and managing client relationships within healthcare software consulting. Proficient in conducting market research and collaborating with cross-functional teams to drive product innovation and compliance.
Highest-signal resume keywords
Healthcare Software ConsultingRequirements GatheringClient Communication ManagementEHR Interoperability SolutionsClinical Workflow Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Requirements TranslationUser Stories DevelopmentAcceptance Criteria WritingData Requirements AnalysisCare-Record MigrationsSoftware Project ManagementHealthcare Data AnalysisCompetitive AnalysisUtilization Data InsightsFeature Description Development
Soft Skills
Customer-Facing SkillsCommunication SkillsCollaboration SkillsStakeholder Management Skills
Certifications & Qualifications
Bachelor's Degree in Healthcare AdministrationBachelor's Degree in Business AdministrationBachelor's Degree in Information SystemsBachelor's Degree in Project Management
Industry Keywords
Clinical WorkflowsHealthcare InteroperabilityEHRPharmacy SolutionsMedication DispensingE-PrescribingPDMPLaboratory SolutionsHealthcare ComplianceMarket Opportunities
About the role
Key responsibilities & impact- Conduct client, stakeholder, competitive, and market research to identify solution needs
- Translate clinical workflows into business requirements, user stories, acceptance criteria, and product priorities
- Communicate solution strategy, plans, and roadmaps to clinical, technical, and business stakeholders
- Partner with Engineering to manage solution scope, requirements, and prototypes
- Collaborate across product teams on integrations, data requirements, interfaces, and legacy care-record migrations
- Facilitate client discovery and workflow discussions with clinical and technical audiences
- Partner with Support, Sales, and Marketing on feature descriptions, demonstrations, solution training, release content, and go-to-market activities
- Use research, competitive analysis, utilization data, and user-engagement insights to promote innovation and differentiation
- Monitor regulatory and industry changes for new product requirements and market opportunities
Requirements
What you’ll need- Bachelor's degree in healthcare administration, business administration, information systems, project management, or a related field
- At least three years of experience in healthcare software consulting, information technology, solution functionality, or equivalent work
- At least two years of software-related project experience
- Experience reading, applying, or writing requirements for software features and functions
- Experience managing client communication and relationships
- Ability to research, analyze, and prioritize functionality and requirements
- Strong customer-facing, communication, collaboration, and stakeholder-management skills
- Ability to travel up to 30%
- Experience with care-record migrations, requirements gathering, healthcare data, and interfaces across multiple products or solutions preferred
- Experience with OTP or MAT clinical and operational workflows preferred
- Experience with EHR, pharmacy, medication dispensing, e-prescribing, PDMP, laboratory, or healthcare interoperability solutions preferred
- Must be legally authorized to work in the United States
- Netsmart does not provide work visa sponsorship for this position
- Successful completion of a pre-employment background check, including a drug screen, required after an offer
Benefits
Comp & perks- Equal employment and advancement opportunities
- Pre-employment background check and drug screen provided at Netsmart’s sole expense
- Inclusive workplace committed to diversity
- Full-time employment