Senior Manager, Operational Governance

Netwealth - See Wealth Differently (ASX:NWL)

. Support the ongoing review and operation of Trustee governance frameworks, policies, procedures, delegations and decision-making arrangements .

Posted 11/10/2026full-timeMelbourne • AustraliaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Trustee governance frameworks, operational risk management, and compliance with Australian superannuation legislation. Proven ability to prepare decision-ready documentation and coordinate complex governance initiatives effectively.

Highest-signal resume keywords

Trustee Governance FrameworksAustralian Superannuation LegislationOperational Risk ManagementBoard Presentation SkillsRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Governance PoliciesDecision-Making ArrangementsRisk Register MonitoringStrategic Planning CoordinationMember Outcomes AssessmentOperational GovernanceAssurance Activities ManagementPapers PreparationOversight of Service ProvidersControl Weakness Identification

Soft Skills

Constructive ChallengeCollaborationCommunicationProblem-SolvingAttention to Detail

Certifications & Qualifications

Relevant Tertiary Qualification

Industry Keywords

APRA Prudential StandardsTrustee ObligationsInsurance GovernanceRetirement Income StrategyMember Outcomes

About the role

Key responsibilities & impact

Support the ongoing review and operation of Trustee governance frameworks, policies, procedures, delegations and decision-making arrangements
Manage the Trustee obligations workplan and ensure recurring governance, regulatory and assurance activities are completed on time
Maintain clear and auditable records of Trustee decisions, oversight activities, accountabilities and completed actions
Provide independent review and constructive challenge over operational proposals and changes affecting the Trustee and superannuation members
Coordinate Board and committee work programs, including agendas, annual calendars, papers, actions and follow-up
Prepare decision-ready papers, dashboards, reports and recommendations for the NSS Board and committees
Support the Member Outcomes Assessment, Business Performance Review and Strategic Business Plan
Contribute to the Annual Members’ Meeting, Retirement Income Strategy and Insurance Management Frameworks
Review Trustee and Fund policies before submission to the appropriate governance forum
Monitor the NSS Risk Register and key risk indicators, recommending changes where risks or controls require further attention
Oversee related-party and outsourced service providers against agreements, policies, service standards and regulatory requirements
Identify governance issues, conflicts, incidents, breaches and control weaknesses, escalating material matters promptly
Work with Legal, Risk, Compliance, Product, Service and Operations teams to strengthen governance, controls, reporting and member outcomes
Keep member-facing Trustee information accurate and current
Report to the General Manager, Office of the Trustee

Requirements

What you’ll need

Significant experience in an Office of the Trustee, operational governance or senior superannuation governance role
Comprehensive knowledge of Australian superannuation legislation, APRA prudential standards and trustee obligations
Experience coordinating strategic planning, member outcomes and recurring Trustee obligations
Experience contributing to Annual Members’ Meetings, Retirement Income Strategy or insurance governance
Strong understanding of operational risk, compliance, controls and corporate governance
Experience preparing papers and presenting to Boards, committees, senior executives or comparable governance forums
Experience overseeing outsourced or related-party service providers
Demonstrated ability to coordinate complex regulatory, assurance or cross-functional initiatives through to completion
A relevant tertiary qualification in law, governance, risk, commerce, business, finance or a related discipline
Legally entitled to work in Australia
Able to work from the office 2–3 days per week

Benefits

Comp & perks

Paid parental leave
Fully funded school holiday program
CU Health (virtual healthcare)
Income protection
Flu shots
Wellness weeks
Retail discounts
Financial wellbeing services
Social events, trivia nights, and corporate sports
Employee Resource Groups: LGBTQIA+, DAWN (Development and Accelerating Women at Netwealth), Culture Group and Carers Group
Paid volunteering
Netwealth Impact Group
Flexible hybrid model with 4 days in the office each fortnight
Professional development, further education, diverse training opportunities, and support for internal mobility
End-of-trip amenities and daily breakfast at the Melbourne CBD office