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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing and optimizing the Epic system, including upgrades, testing, and interface configuration. Proficient in technical documentation, change control processes, and infrastructure capacity planning.
Highest-signal resume keywords
Epic System ManagementData Courier ConfigurationChange Control ProcessTechnical DocumentationInfrastructure Capacity Planning
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Epic System UpgradesTesting ProceduresApplication DevelopmentSystems DesignTechnical Analysis
Soft Skills
CollaborationProject ManagementCommunicationProblem-Solving
Tools & Technologies
Data CourierEpic Infrastructure
Certifications & Qualifications
Data Courier Administrator CertificationEpic Healthcare Certification
Industry Keywords
HealthcareHealth InsuranceChange ControlTechnical SupportQuality Assurance
About the role
Key responsibilities & impact- Serve as the technical lead for the Epic system
- Manage Epic system upgrades and testing efforts
- Collaborate with leadership, Epic analysts, and operational business areas to optimize the Epic system and its features
- Coordinate production and non-production hardware and software support for Epic infrastructure
- Direct and manage application and integrated testing efforts and system upgrades
- Configure and support interfaces used to migrate application build between environments using Data Courier
- Define and implement the change control process
- Coordinate Epic environment activities including updates, upgrades, and build migration
- Track update and patch levels for production and non-production environments
- Coordinate successful testing of system changes before live deployment
- Prepare and update business specifications, process flow diagrams, and technical documentation
- Define testing procedures and develop test cases for quality assurance
- Ensure technical requirements and tasks are understood, communicated, and executed on time
- Act as liaison between technical and application teams
- Lead infrastructure capacity planning and monitoring
- Organize and complete projects and tasks according to prioritization
- Respond to business needs as defined by the business owner
- Review Foundation Build and operationally requested content and workflows
Requirements
What you’ll need- Bachelor’s degree in computer science, information systems or related discipline preferred
- Relevant experience may be considered in lieu of degree
- Minimum of 3 years’ experience in development, systems design, technical analyst, or similar discipline required
- 1+ years relevant experience with Epic Healthcare or health insurance background required
- Current certification in appropriate modules, as required
- Data Courier Administrator certification, etc.
- Certifications must be obtained within an agreed upon timeline after hire
- Candidates must reside in the state of Wisconsin
- Reliable internet required for home-office work
- Availability for on-call rotation including nights, weekends, and holidays
- Monday-Friday availability from 8am-5pm
- Experience with Epic system upgrades and testing
- Experience configuring and supporting Data Courier interfaces
- Knowledge of change control, Epic environments, testing procedures, technical documentation, infrastructure support, and capacity planning
Benefits
Comp & perks- Eligible to work at home office with reliable internet
- Hybrid workplace model combining home office and Brookfield or Menasha office work
- 1.0 FTE, 40 hours per week
- Equal Opportunity Employer