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Senior Human Resources Generalist
Network180 - Kent County Community Mental Health. Serve as deputy to the Director of Human Resources .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in employee relations, performance management, and workplace investigations while applying knowledge of federal and Michigan employment laws. Proficient in drafting policies and delivering training, with strong communication and organizational skills to support HR operations.
Highest-signal resume keywords
Bachelor's Degree In Human ResourcesThree Years Of Professional Level Human Resources ExperienceWorking Knowledge Of Federal And Michigan Employment LawsSHRM-CP, SHRM-SCP, PHR, Or SPHR CertificationExperience Conducting Workplace Investigations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Employee RelationsPerformance ManagementWorkplace InvestigationsDrafting PoliciesTraining DeliveryInterpreting Collective Bargaining AgreementsHuman Resources Information Systems (HRIS)Organizational SkillsCoaching ManagersRisk Assessment
Soft Skills
Strong Written And Verbal Communication SkillsDiplomacyProfessional JudgementConfidentialityTeam Collaboration
Tools & Technologies
Microsoft OfficeHuman Resources Information Systems (HRIS)
Certifications & Qualifications
SHRM-CPSHRM-SCPPHRSPHR
Industry Keywords
Behavioral HealthCommunity Mental HealthPublic Sector Human ResourcesUnionized EnvironmentCollective Bargaining Agreement
About the role
Key responsibilities & impact- Serve as deputy to the Director of Human Resources
- Act as the primary resource for managers and supervisors on employee relations
- Provide day-to-day manager guidance and coaching
- Manage performance, attendance, and conduct issues
- Conduct routine investigations
- Interpret the collective bargaining agreement
- Draft policies, job descriptions, and manager tools
- Support training and development
- Prepare matters requiring the Director of HR’s decision
- Apply consistent, well-documented practices across the organization
- Work Monday through Friday, 8:00 am to 5:00 pm
- Travel occasionally within Kent County, Michigan
Requirements
What you’ll need- Bachelor’s degree in human resources, business administration, or a related field
- At least three years of professional level human resources experience
- Working knowledge of federal and Michigan employment laws
- Strong written and verbal communication skills; ability to build and encourage mutually beneficial relationships at every level
- Demonstrated diplomacy, professional judgement, and confidentiality
- Strong organizational skills and ability to prioritize the workload
- Ability to work independently with minimal supervision
- Positive attitude and communication skills and a demonstrated desire to work as part of a cohesive team
- Sound judgment in recognizing risk and knowing when to escalate
- Proficiency with Microsoft Office and human resources information systems (HRIS)
- SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred
- Experience in behavioral health, community mental health, or public sector human resources preferred
- Experience in a unionized environment, including interpreting and applying a collective bargaining agreement preferred
- Experience conducting workplace investigations preferred
- Experience designing and delivering training preferred
- Lived experiences with mental illness/developmental disabilities/substance use disorders valued
- Successful completion of a drug screen is part of the background check process
- Network180 participates in E-Verify
Benefits
Comp & perks- Four health insurance plans
- 100% employer paid dental and vision insurance plans
- 13 paid holidays
- Generous PTO
- Professional development
- Tuition reimbursement
- Defined contribution retirement plan
- Employee Assistance program
- Life and voluntary life insurance options
- Short- and Long-term disability
- Approved site for loan forgiveness (based on position and department): NHSC, STAR Loan Repayment, Behavioral Health Loan Repayment, MI Kids Now Loan Repayment and much more
- No weekends, on-call, or holiday requirements