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New Era Technology

Coordination Manager

New Era Technology

. Oversee work order execution .

Posted 10/1/2026full-timeRemote • PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in overseeing work order execution and driving continuous improvement initiatives while optimizing operational processes. Proven ability to lead teams, manage escalations, and analyze KPIs to enhance service delivery and operational excellence.

Highest-signal resume keywords
Project ManagementOperational ExcellenceKPI AnalysisLeadership ExperienceStakeholder Management

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Process ImprovementWork Order ExecutionOperational TroubleshootingData-Driven Decision MakingRisk ManagementQuality CompliancePerformance Metrics Analysis
Soft Skills
CoachingRelationship BuildingCommunication Skills
Certifications & Qualifications
PMP Certification
Industry Keywords
Service DeliveryContinuous ImprovementCross-Functional CollaborationOperational ProcessesPMO Standards

Tech Stack

Tools & technologies
PMP

About the role

Key responsibilities & impact
  • Oversee work order execution
  • Drive continuous improvement initiatives
  • Optimize operational processes and ensure alignment with PMO standards
  • Provide leadership, coaching, and support to Service Coordinators and team members
  • Manage escalations and complex operational issues
  • Analyze KPIs and performance metrics to identify improvement opportunities
  • Collaborate with stakeholders and cross-functional teams to enhance service delivery
  • Implement risk, quality, and compliance practices to support operational excellence
  • Stay informed on industry trends and best practices to drive innovation

Requirements

What you’ll need
  • 3–5+ years’ experience in a project, operations, or service delivery environment
  • Proven ability to manage and coordinate multiple workstreams simultaneously
  • Experience troubleshooting and resolving operational, project-related, and escalated issues
  • Proven leadership, coaching, or mentoring experience
  • Strong stakeholder management and relationship-building skills
  • Demonstrated success driving operational excellence and process improvement initiatives
  • Strong ability to analyze KPIs and implement data-driven improvements
  • Excellent verbal and written communication skills
  • PMP certification or equivalent professional project management qualification is highly regarded

Benefits

Comp & perks
  • Competitive benefits
  • Personal and professional development
  • Continuous training
  • Access to industry-certified experts
  • Team-oriented, collaborative and inclusive workplace culture