Field Technician

New Era Technology

. Provide local field service and regional/national installation, supervision and QA support .

Posted 11/2/2026full-timeUnited StatesMid-LevelSenior💰 $35 - $40 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in cabling infrastructure installation, troubleshooting, and servicing various systems, including POS and security systems. Proven ability to manage subcontractors, ensure quality audits, and maintain strong customer relationships while adhering to safety and operational standards.

Highest-signal resume keywords

Cabling Infrastructure InstallationPOS System Installation and TroubleshootingCisco and Adtran Equipment KnowledgeCustomer Relationship ManagementQuality Audits and Surveys

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cabling Infrastructure InstallationTermination and Testing of Fiber and CopperPOS System InstallationCCTV and Security System ServicingHigh-Speed Circuit KnowledgeIP SubnettingUse of Testing ToolsBasic Hand and Power Tools ProficiencyDesktop/Laptop SupportTime Tracking Software

Soft Skills

Effective CommunicationCustomer Confidence BuildingClear Direction Giving and ReceivingRelationship BuildingProblem-Solving

Tools & Technologies

PuTTYEkahauAirMagnetMS OfficeApp-Based Tools

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

Field ServiceInstallation SupervisionQuality AssuranceSubcontractor ManagementEmergency Service

About the role

Key responsibilities & impact

Provide local field service and regional/national installation, supervision and QA support
Support project teams by completing work at customer sites
Install equipment and infrastructure and supervise subcontractors
Ensure field operations are completed safely, on time and according to the scope of work
Build and maintain customer and stakeholder relationships
Build alliances and partnerships with subcontractors
Improve customer satisfaction and NPS scores
Complete client and company checklists, photos and test results, typically communicating them electronically to management within 24 hours
Keep Project Managers informed of job progress and problems
Provide after-hours or emergency service as needed
Complete surveys and quality audits
Use company policies, standards, controls and app-based tools
Install cabling infrastructure, racks/cabinets and grounding systems
Install, troubleshoot and service POS, CCTV, video monitoring, security systems, computer and low-voltage cabling equipment
Install high-speed circuits, routers, switches and modems, including Cisco and Adtran equipment
Maintain a company-issued fleet vehicle

Requirements

What you’ll need

Experience working with subcontractors
In-depth experience with cabling infrastructure installation, termination and testing, including single/multi mode fiber 50/62.5, copper Category 3, 5e, 6, shielded horizontal and backbone applications, 18/2 twisted pair, floor mount/wall mount racks/cabinets, and proper grounding applications
Experience installing, programming and servicing telephone, PBX and key systems
Experience installing, troubleshooting and servicing 2 or more of POS, CCTV, video monitoring, security systems, computer and low voltage cabling equipment
Knowledge of high-speed circuits, routers, switches and modems
Knowledge of Cisco and Adtran high-speed circuits, routers and switches
Ability to log in to network equipment via GUI or command line using PuTTY or similar terminal emulator
Knowledge of IP subnetting
Knowledge of wireless networking, specifically Ekahau, AirMagnet or similar tools
Some experience with desktop/laptop support
Valid driver’s license
Demonstrated ability to use basic hand tools, power tools and testing tools
Knowledge and experience using time tracking software
Intermediate MS Office skills, including Word, Excel and Outlook
Ability to give and receive clear direction from multiple sources
Ability to effectively communicate and present information to managers, employees, customers and vendors
Ability to establish and retain customer confidence
English language skills
Ability to travel by car and plane 100% of the time
Ability to travel overnight up to 80% depending on project requirements
Ability to lift up to 80 lbs and use ladders and scissor/boom lifts

Benefits

Comp & perks

Full Benefits
Medical
Dental
Vision
401K match
28 PTO Days including company holidays
All Personal Protective Equipment is supplied by the Company where required
Continuous training
Professional development opportunities
Team-oriented culture
Work alongside industry-certified experts