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N
Peer Service Specialist
New Hope Corps. Conduct bedside outreach and engagement with patients in hospital settings, including ER and inpatient units .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in peer support for individuals with substance use and co-occurring mental health disorders, while effectively coordinating care and facilitating access to treatment services. Maintains compliance with HIPAA standards and ethical guidelines in all client interactions.
Highest-signal resume keywords
Lived Experience-Based Peer SupportBrief Screenings and Needs AssessmentsFacilitation of Warm HandoffsCoordination of Transportation and Linkage to TreatmentDocumentation of Client Interactions and Referrals
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Substance Use AssessmentRecovery Readiness EvaluationHarm Reduction EducationShort-Term Recovery PlanningClient Documentation
Soft Skills
Effective CommunicationTrust BuildingClient EngagementOrganizational SkillsEmergency Prioritization
Industry Keywords
HIPAA ComplianceEthical GuidelinesCommunity-Based ServicesInpatient UnitsDetox Services
About the role
Key responsibilities & impact- Conduct bedside outreach and engagement with patients in hospital settings, including ER and inpatient units
- Use lived experience to build trust, provide hope, and support individuals in early recovery
- Perform brief screenings and needs assessments related to substance use and recovery readiness
- Facilitate warm handoffs to detox, residential, outpatient, and community-based services
- Coordinate transportation and linkage to treatment providers when appropriate
- Provide education on harm reduction, recovery resources, and available support services
- Support clients in developing short-term recovery plans and identifying next steps
- Maintain communication with hospital staff, care coordinators, and treatment providers
- Document client interactions and referrals according to program and regulatory requirements
- Follow up with clients, when possible, to support continued engagement in care
- Adhere to HIPAA confidentiality standards and ethical guidelines
- Keep work area clean and organized
- Attend and actively participate in staff meetings as required
- Seek additional assignments upon completion of duties, as time allows
- Perform other roles and tasks as required to meet departmental demands
Requirements
What you’ll need- Experience with lived experience-based peer support for individuals experiencing substance use and/or co-occurring mental health disorders
- Ability to communicate with potential clients in a simple manner and explain available services
- Ability to conduct brief screenings and needs assessments related to substance use and recovery readiness
- Ability to facilitate warm handoffs to detox, residential, outpatient, and community-based services
- Ability to coordinate transportation and linkage to treatment providers
- Ability to document client interactions and referrals in accordance with program and regulatory requirements
- Knowledge of confidentiality standards, including HIPAA, and ethical guidelines
- Ability to maintain communication with hospital staff, care coordinators, treatment providers, clients, and stakeholders
- Ability to prioritize emergencies or rush assignments
- Ability to remain up to date on departmental policies, procedures, and regulations