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Functional Psychiatry Clinical Liaison
NEW U THERAPY CENTER & FAMILY SERVICES. Guide patients through enrollment, onboarding, and transitions into the Functional Psychiatry Membership Program .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient coordination and support within a mental health setting, leveraging strong communication and organizational skills to enhance patient experiences and ensure continuity of care. Proficient in managing documentation and collaborating with cross-functional teams to drive program growth and quality improvement initiatives.
Highest-signal resume keywords
Active RN LicenseMental Health ExperiencePatient CoordinationMicrosoft Office ProficiencyCritical Thinking
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Communication SkillsCustomer Service SkillsOrganizational SkillsTime ManagementProblem-Solving Skills
Tools & Technologies
Google WorkspaceComputer-Based Systems
Certifications & Qualifications
RN License
Industry Keywords
Behavioral HealthcarePatient EngagementCare TransitionsQuality ImprovementPatient Experience
About the role
Key responsibilities & impact- Guide patients through enrollment, onboarding, and transitions into the Functional Psychiatry Membership Program
- Serve as the primary administrative point of contact, providing support and education throughout the patient journey
- Monitor patient engagement and adherence to treatment recommendations, conducting follow-ups as needed
- Coordinate with providers and cross-functional teams to ensure seamless care transitions and continuity of care
- Maintain accurate documentation and track patient progress, enrollment activities, and program participation
- Address and escalate billing, insurance, or clinical concerns to the appropriate teams
- Support program growth and quality improvement initiatives by identifying barriers and enhancing the patient experience
- Help lead the development and launch of an innovative Functional Psychiatry Program from concept to implementation
Requirements
What you’ll need- Active RN license
- Experience working in a mental health or behavioral healthcare setting
- Strong patient coordination, communication, and customer service skills
- Ability to build rapport with patients and support them throughout their care journey
- Excellent organizational, time management, and multitasking abilities
- Strong critical thinking and problem-solving skills with keen attention to detail
- Ability to collaborate effectively with providers and cross-functional teams
- Proficiency with Microsoft Office, Google Workspace, and other computer-based systems
- A proactive, patient-centered approach with a commitment to delivering a positive patient experience
- Ability to work independently in a fully remote environment while maintaining productivity and accountability
- Alignment with the organization's values of excellence, adaptability, positivity, transparency, and continuous learning
Benefits
Comp & perks- Performance based Raise of pay
- Additional $10.00 per month for internet allowance assistance after 90 days
- HMO benefit with dental coverage after 1 year
- Accrual based vacation leave credits after 1 year
- Accrual based sick leave credits after 1 year
- Promotions
- Work-from-home convenience