Senior Associate, Accounts Receivable

Newell Brands

. Supervise the offshore Genpact Collections team to ensure accurate and timely completion of work .

Posted 10/2/2026full-timeRemote • United StatesSenior💰 $54,400 - $74,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and team management in overseeing collections processes, with a focus on optimizing cash flow and ensuring compliance with internal and external controls. Proficient in EDI, SAP, and accounts receivable activities, with a commitment to delivering results and improving operational performance.

Highest-signal resume keywords

Leadership And Team ManagementEDI And Collections ExpertiseSAP ProficiencyAccounts Receivable ManagementData Analysis And Problem Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accounts Receivable ActivitiesPayment ResolutionCustomer Account ReconciliationPayment Performance MonitoringData AnalysisProcess ImprovementCash Flow OptimizationSLA CommitmentOperational Reporting

Soft Skills

Clear CommunicationStrong Work EthicTeam PlayerAdaptability

Tools & Technologies

SAPPower BIOnBaseMicrosoft OfficeEDI Systems

Industry Keywords

Collections ManagementCustomer Relationship ManagementGenpact ExperienceBPO OperationsPayment Trends Analysis

About the role

Key responsibilities & impact

Supervise the offshore Genpact Collections team to ensure accurate and timely completion of work
Manage collections for North American strategic customers, including Amazon, Walmart, and Target
Identify root causes of payment delays and drive timely resolution
Reconcile customer accounts and investigate and resolve payment-terms discrepancies
Monitor Average Days Delinquent, identify payment trends and underlying issues, and implement actions to improve payment performance
Build and maintain relationships with customers, Sales, and Business Unit partners
Escalate and resolve collection issues with internal and external teams
Prepare reports and provide management recommendations on significant balances, risks, operational issues, and collection performance
Manage the EDI invoice-rejection process, including researching, correcting, retriggering, and resolving rejected invoices
Support accounts receivable system implementations and upgrades
Address customer and internal-team collection escalations
Manage customer portals
Ensure compliance with company policies, internal and external controls, and audit requirements
Improve processes, optimize cash flow, and minimize past-due receivables

Requirements

What you’ll need

Strong leadership and team-management abilities
Strong working knowledge of and demonstrated experience with EDI and collections
Strong working knowledge of SAP, Power BI, OnBase, and Microsoft Office applications, especially Excel
Strong working knowledge of accounts receivable activities
Experience working with Genpact (third-party BPO)
Strong work ethic and commitment to delivering results against project plans with tight deadlines
Ability to work independently and contribute as a team player
Ability to gather, analyze, and interpret data to solve problems and make informed decisions
Strong analytical and customer service skills
Clear communication skills
Commitment to meeting defined SLAs
Ability to embrace change in a fast-paced environment
5+ years of experience in a fast-paced business accounts receivable environment and/or bachelor's degree (preferred qualifications)

Benefits

Comp & perks

Remote work
Equal Opportunity Employer
Employment law compliance
EOE/M/F/Vet/Disabled applicants encouraged to apply