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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates capabilities in Customer Lifecycle Management (CLM) operations, including campaign creation, audience segmentation, and performance tracking. Proficient in utilizing data analytics to optimize marketing communications and workflows.
Highest-signal resume keywords
Customer Lifecycle Management (CLM)Email Campaign ManagementAudience SegmentationCampaign Metrics TrackingIntermediate Excel Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Campaign CreationAutomated Customer JourneysA/B TestingData AnalysisWorkflow Maintenance
Soft Skills
Strong Organizational SkillsAttention to DetailExcellent CommunicationProactive MindsetAnalytical Thinking
Tools & Technologies
Email Marketing SoftwareWhatsApp Campaign ToolsExcel
Industry Keywords
MarketingAdvertisingCommunicationsData Analytics
About the role
Key responsibilities & impact- Support Customer Lifecycle Management (CLM) operations
- Assist with creating, configuring, and sending email and WhatsApp campaigns
- Assist with configuring audience segments and campaign lists
- Assist with building and maintaining automated customer journeys and workflows
- Assist with creating and reviewing CLM templates and communications
- Support the campaign calendar and organize the team’s requests
- Track campaign metrics, such as open rates, click-through rates, conversions, and revenue
- Assist with A/B testing and document the results
Requirements
What you’ll need- Currently pursuing a degree in Marketing, Advertising, Communications, Engineering, or a related field
- Availability to work fully remotely from 9:00 a.m. to 3:00 p.m.
- Intermediate Excel skills and ease with software systems
- Strong organizational skills, attention to detail, and excellent communication
- Proactive, analytical mindset and openness to testing new ideas
- Interest in working with marketing, communications, data, and technology
- Advanced English is a plus
Benefits
Comp & perks- Monthly home office allowance of BRL 180.00
- Additional allowance to purchase items for your home office
- Meal or food allowance of BRL 44.55 per working day
- Telemedicine program
- Life insurance
- Free website hosting