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Customer Service Representative – Corporate Catering
Newstel Worldwide. Approximately 70% written customer service and 30% telephone support .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service capabilities through effective communication and problem-solving skills, with a focus on providing empathetic and solution-oriented support. Proven ability to manage customer inquiries via email and phone while maintaining a reliable and self-motivated work style.
Highest-signal resume keywords
Customer Service ExperienceExcellent Communication SkillsEmpathetic MannerProblem-Solving SkillsWork Permit for Turkey
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
PatienceEnthusiasm for Customer InteractionFriendly CommunicationSolution-Oriented Approach
Tools & Technologies
Review Platforms
About the role
Key responsibilities & impact- Approximately 70% written customer service and 30% telephone support
- Responding to customer inquiries by email
- Providing customer support by phone
- Managing review platforms
- Handling questions related to orders and deliveries
- Processing complaints and finding suitable solutions or replacement offers
- Communicating in a friendly, patient, and solution-oriented manner
Requirements
What you’ll need- Previous customer service experience is preferred
- Excellent communication skills and an empathetic manner
- Patience and enthusiasm for direct customer interaction
- Willingness to take the necessary time to address customers and their concerns
- Reliable and self-motivated working style
- Work permit for Turkey
Benefits
Comp & perks- Work from home
- Attractive base salary (paid in EUR)
- Meal allowance
- Payment made on time at the end of each month
- SGK registration
- Dynamic, relaxed, and lively work environment that takes employee preferences into consideration
- Dedicated contact person for questions and concerns of all kinds
- Comprehensive onboarding and regular training
- A unique opportunity to make an impact at an innovative and growing company