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IT Governance Coordinator
Nexa Resources. Lead IT governance, ensuring adherence to best practices, corporate policies, and frameworks such as COBIT and ITIL.
Tech Stack
Tools & technologiesITSM
About the role
Key responsibilities & impact- Lead IT governance, ensuring adherence to best practices, corporate policies, and frameworks such as COBIT and ITIL.
- Coordinate strategic planning and budget management for the department, ensuring efficient resource allocation and cost control.
- Manage IT assets, contracts, performance indicators, and services, promoting governance, compliance, and value creation for the business.
- Manage risks, changes, incidents, and problems, ensuring the continuity and quality of technology services.
- Identify and implement opportunities for continuous improvement, automation, and process optimization.
- Support decision-making by monitoring results, preparing analyses, and providing executive reporting.
- Develop and engage the team, strengthening a culture of high performance, collaboration, and results orientation.
- Coordinate IT PMO management, monitoring and providing visibility into the portfolio of IT projects and investments (Capex/Opex).
Requirements
What you’ll need- Bachelor’s degree in Information Technology, Information Systems, Engineering, Business Administration, or a related field.
- Experience in IT governance, service management, cost management, asset management, and technology controls.
- Experience leading and implementing IT change, incident, problem, and asset management processes.
- Experience in budget planning, financial management, and technology cost optimization.
- Experience defining, monitoring, and reporting performance indicators (KPIs) and governance metrics.
- Experience in people management, including team development, performance management, feedback, and succession planning.
- Advanced/Fluent English.
- ITIL, COBIT, or equivalent certifications preferred.
- Certification or specialization in IT Governance, Financial Management, Project Management, or a related field preferred.
- Experience implementing organizational and IT change management processes preferred.
- Experience managing technology assets and contracts, as well as budget control, in large-scale corporate environments preferred.
- Knowledge of ITSM tools and performance and governance indicators preferred.
- Intermediate Spanish preferred.
Benefits
Comp & perks- Commitment to diversity and inclusion
- Position also open to people with disabilities
- Diverse and inclusive environment
- Development opportunities
- Hybrid work