Field Service Technician, Technical Support – Automotive Testing Systems

Nexion Travel Group

. Serve as the first point of contact for customers requiring technical support, by phone and on site, both nationally and internationally .

Posted 11/2/2026full-timeRemote • GermanyMid-LevelSenior💰 €40,000 - €50,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical support and customer training for automotive testing equipment, with strong skills in fault analysis and troubleshooting of mechanical and electronic components. Proficient in handling technical documentation and committed to delivering high-quality service in both national and international settings.

Highest-signal resume keywords

Technical SupportFault AnalysisCustomer TrainingMechatronics QualificationClass B Driving License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Automotive Testing Equipment AssemblyTroubleshooting Mechanical ComponentsTroubleshooting Electronic ComponentsQuality InspectionsTechnical Documentation Handling

Soft Skills

Solution-Oriented ApproachCustomer InteractionTeamwork

Tools & Technologies

Brake TestersVehicle LiftsAxle Play Detectors

Certifications & Qualifications

Technical or Trade Qualification

Industry Keywords

Technical Field ServiceService TechnicianR&D Support

About the role

Key responsibilities & impact

Serve as the first point of contact for customers requiring technical support, by phone and on site, both nationally and internationally
Assemble, commission, and maintain automotive testing equipment, including brake testers, vehicle lifts, and axle play detectors
Train customers in the operation of the products
Analyze faults and troubleshoot mechanical and electronic components
Perform quality inspections
Support the R&D department with technical expertise
Conduct customer training sessions

Requirements

What you’ll need

Completed technical or trade qualification, e.g., in mechatronics, electronics, or electrical engineering
Willingness to travel
Class B driving license
Good German and English skills
Good computer skills
Confident handling of technical documentation
Ideally, experience in technical field service or as a service technician
Independent, solution-oriented approach to work
Enjoyment of customer interaction and teamwork

Benefits

Comp & perks

Secure, permanent position
Everything you need for modern working
30 days of annual leave
Flexible working hours
Support with retirement planning
Collegial team and room for initiative
Open and innovative corporate culture
Professional and personal development opportunities
Full-time preferred; part-time possible